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Edgewater Athletic Club is a neighborhood gym featuring unique amenities in a 1920s setting. Located near Loyola University, it offers personalized services like yoga, fitness classes, and swimming lessons. The gym boasts an Olympic-size pool and exceptional customer service from staff like Mumu and Jordan. Affordable membership rates and accessible hours contribute to its appeal. However, some equipment needs upgrading, and customer service issues have been reported.

Pros:

  • State-of-the-art fitness equipment.
  • Olympic-size swimming pool.
  • Wide range of fitness classes.
  • Excellent customer service.
  • Flexible membership rates.
  • Convenient location near Loyola University.
  • Clean and inviting atmosphere.
  • Child-friendly amenities.
  • Historic 1920s setting.
  • Personalized training services.

Cons:

  • Old and noisy cardio machines.
  • Inconsistent communication and customer service.
  • Issues with membership cancellation.

Location / Contact

Rating Stats

4.2

out of 5.0

2 reviews
5.0
6 reviews
4.0
1 reviews
3.0
1 reviews
2.0
0 reviews
1.0

Reviews (10)

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An Oasis of Fitness and Exceptional Customer ServiceWhen it comes to finding a fitness facility that not only caters to your physical needs but also provides exemplary customer service, look no further than Edgewater Athletic Club. And if you have the pleasure of being assisted by Mumu, you can expect a level of service that exceeds all expectations.Stepping into Edgewater Athletic Club feels like entering an oasis of wellness. The facility boasts state-of-the-art fitness equipment, pristine swimming pools, and a range of fitness classes to suit all interests. However, it is Mumu's exceptional customer service that truly sets this club apart.Mumu, with her friendly and approachable demeanor, immediately made us feel welcome and valued as soon as we walked through the doors.Mumu's knowledge and expertise in fitness were apparent as she guided us through the facility's offerings. She tailored our fitness plan to meet our specific needs, incorporating a variety of exercises and classes to keep us engaged and motivated. Mumu's dedication to ensuring our success was evident, as she regularly checked in with us to see how we were progressing and offered valuable advice and encouragement.In addition to Mumu's exceptional service, Edgewater Athletic Club as a whole demonstrated a commitment to excellence. The facility is impeccably maintained, creating a clean and inviting atmosphere for all members. The instructors and trainers we encountered were knowledgeable and passionate about their respective areas of expertise, creating a positive and motivating environment.In conclusion, if you are looking for a fitness facility that not only offers top-notch equipment and amenities but also provides unparalleled customer service, Edgewater Athletic Club is the perfect choice. Mumu's exceptional assistance and dedication to our success made our experience truly exceptional. With Mumu and the customer service team at Edgewater Athletic Club by your side, achieving your fitness goals becomes an enjoyable and rewarding like I’m doing.

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Received great service from front desk guy, Jordan. Super helpful, friendly, informative & kind. Gave me a tour of the gym and had me sold on a membership! This was my second time coming to the gym, the previous time was during the evening, and this young man really helped me! Nice pool & gym, slightly outdated workout equipment but Jordan’s customer service made me feel valued!!

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Gym is really good overall. So the only draw back is the cardio machines are too old. Whenever i run on treadmill, it makes a-lot of noise and it’s scary. Please please upgrade your cardio machines. We are paying alot of money and you guys can use it to upgrade the machines right. Please it’s my humble request. The main reason i took membership in this gym is for cardio and swimming pool. Other than that, I really like the gym :^)

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Members beware! I contacted Edgewater Athletic Club to cancel my membership after having been a member there for a couple of years. Despite written confirmation of my request to cancel, I was charged for four additional months. All emails and calls to this business have gone unreturned and I have contacted BBB for resolution. Having always found the management to be friendly and pleasant, this dishonest exchange was particularly surprising, but I am also out over $350 and they refuse to address it.

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No frills gym but the prices are very reasonable. Phillip and Jordan were helpful at the front desk and the BEST MASSEUSE works here. Aaron Hanna does the best soft tissue work and you go through the gym to get to his office.The gym is unique because it is in an old ballroom so there are literally chandeliers in the workout area!!!I want to check out swim lessons here for the kids 10 sessions for $70/hr!

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Great training! I'm currently preparing for a marathon and I needed to know better how to balance my runs with workout sessions. Aaron definitely helped me reach that goal, showing the many ways in which I can train to prevent injuries and build up my endurance. Now I feel confident about my workouts, which is quite a lot considering that I have never been a gym person. Plus he is fun! He knows how to make the training session amenable, with plenty of stories, anecdotes, and professional advice.Other pluses from EAC: Being open from 6am (also on weekends) makes it very convenient to get the day started. There is also plenty of space to do your thing, whether you want to run, swim or do some anaerobic training. The fact that it's within a classy 1920s building like the Sovereign adds to the atmosphere; I strongly recommend checking out the weight machines room.

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Best swim class everrrr! Pawel and Alison are great instructors who will push you to break ur limit and unleash the potential. Paul at the front desk is very friendly. The best swimming place in edgewater.

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A perfect neighborhood athletic center, replete with all of the amenities you need to accomplish your health and fitness goals, including the neighborhood's only Olympic size pool. Great group fitness room for classes, cardio equipment, strength training equipment, and dare I mention the fanatic staff... you are always welcome and treated as part of a unique experience, set in a 1920's atmosphere, with hints of original fitness origins mixed with cutting edge classes and workshops to help you enjoy the best of both worlds without the need to impress anyone while you achieve your goals. Flexible membership rates and services make your goals always within reach. Stop in and bask in the experience, and achieve your goals.

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This so far my favorite GYM. It’s nice and clean, never crowded and as a member you can bring for free your kids to swim in open hours. Also staff is nice and friendly and manager too. Other classes are included as yoga, sauna, zoomba etc. They provide personal fitness trainers and swimming lessons too. I’ve been going here for past 7 years.

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Edgewater on a regular basis is a really awesome space to workout. It's an elegant looking space that helps super skinny guys like me feel less awkward in the weight room. I think that also takes off the feeling of being intimidated by super athletic weight lifters.The only reason it's four stars as opposed to five is that communication and sign up can sometimes be difficult.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.2-star.

This business has 10 reviews.

The address is: 1040 W Granville Ave Sovereign', Entrance from Kenmore Adjacent to Loyola University Lakeshore Campus, Chicago, IL 60660, United States .

The contact number is +1 773-262-2455

This service is listed under Gym .

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