Orangetheory Fitness

I really loved the orange theory trial class but I am so disappointed with the pricing options. Two classes a week at $99.00 a month is simply not enough. That gives you 8 classes for a month. I wish it was three classes a week. That would feel more reasonable. Especially since many doctors recommend that the average person works out at least three times a week. The one class a week option isn't worth it, from an exercise perspective because that's not enough to achieve weight loss. The only other option is going as much as you want but that's $159.00 a month, which is out of my price range. I am still debating if I will join. I want to join because the classes are awesome and I think they would really help me with my weight loss goals but I wish they offered more affordable pricing or had three classes as the minimum with the medium range package. It's just hard for families on a budget who want to get in shape. I also heard that you have to pay an extra fee for the heart monitor that they don't disclose up front. So I am not sure how much that would cost on top of the membership. It's discouraging because this is really a fantastic workout method and the classes get you excited about working out and reaching your fitness/weightloss goals, but the price is really expensive. In their defense, from a business perspective all their equipment is premium quality and looks expensive. Literally, the best treadmill I have ever power walked/ran on and their rowing machines are awesome.

As a beginner I felt that this concept would be a bit too advanced for me. However, the group concept may just be the Catalyst I needed to push my engagement further. I enjoyed the variety in the workout. I also enjoyed that monitor so I could adjust my engagement accordingly.There were times in the workout that I thought I would vomit! However after a day of soreness I am ready to go back! I liked the feeling I got after leaving. The staff at Farmington Hills was amazing. Chris was very encouraging and the front desk staff went out of their way to make certain I felt welcomed

Thank you Arshad for the great review!

I loved it! The workout was intense, yet fun!

What do I love about OTF? Everything! The location, the staff, the fantastic trainers (Chris, Heda, and J.C), the diverse and challenging workout routines, and the music!

Definitely is money well spent! The trainers are awesome! There is no pressure to join, but you will want to if you are looking for results!

It gives me that feeling of accountability and that i have to keep going. I look around at the rest of the class and think if they can do it so can I. Don't give up on yourself just because you feel tired. Keep going and as always I see the results faster with this gym than I did when i did it alone.

I started out really liking my time here, but as I started going more I was disappointed and had progressively worse experiences.Pros:Clean facilityWorkouts are usually goodHR training is motivating (however see below)Cons:-It is EXPENSIVE. For not having the option to go whenever you want (you have to sign up for set hour-long workouts) or ANY extras (the ONLY thing you get is the hour workout) included it is very expensive.-On top of paying $100-$160/month you have to purchase your own proprietary heart rate monitor that you can ONLY use during your orange theory class for $100. This requirement was not disclosed when I signed up. This to me is the WORST part about this whole thing since I already have a fit bit that not only tracks my heart rate, but steps and gives me notifications as well. The whole point of this "style" of workout is to see your name on the screen and know where you are. That option is ONLY available if you buy their band which is a horrible value compared to literally ANY other activity trackers/smart watches on the market. Oh also you CANNOT RETURN their band period. This is simply inexcusable in my mind.-You have NO say or options in your workout. Want to focus on strength? Too bad its endurance day. The workouts are not disclosed when signing up for them. Maybe put them in the app (hey theres a good idea)? They have a lot of equipment that will just sit which is really sad if you enjoy using say the TRX bands or ab dollies, because it could be 2 weeks before you see them again.-If you do not cancel 8 hours before your workout you are still charged. So when I was planning on going after work and something changed on my lunch break? Still getting charged for a workout kinda stings. It does not matter if the work out was full or not, nor does the reason matter. Again, this in my opinion does not seem "customer friendly" for a premium price. Also even if you buy the "unlimited" package they charge you in addition to the monthly fee.-Don't use all your workouts in a month? You lose them, no roll over, no refunds no sympathy. Again not really customer friendly IMO.-The app is a little buggy and makes you log in EVERY SINGLE TIME you sign up for a workout. This is a minor annoyance compared to the rest, but again for a premium price I don't expect to have to worry about this.-When I was then told I cannot talk to my fiance quietly during my workout I had finally had enough (after witnessing staff talking and flirting during their workouts with no repercussions) and brought my many concerns up to the manager. Well honestly I would have gotten the same results had I talked to a stranger who was walking by on the street. For every concern the manager had a counter point and offered no apologies (she did offer to talk to her staff but did not apologize because talking to anyone is discouraged during a workout). I had not originally intended on canceling my membership until this point in the conversation. I have NEVER paid a premium and gotten 0 customer service in return. After arguing with us over all of our concerns she said that she really couldn't do anything about any of it and was sorry to see us go as she got our cancelations forms ready for us. To say that it was not quite sincere would be an understatement.Like I said, I started off recommending this place to others ( I no longer will) so it is quite sad to see it become progressively worse. As well as the workouts moving further and further away from my goals (again you have NO say in this). I have never paid a premium price and had 0 flexibility in return. If you don't mind not having a say and throwing away over $100+ a month then this gym is perfect for you.One final point, they sell this with a "personal trainer" with every workout. That is also sadly not true and I feel portrays almost a criminal picture in the sales pitch. You are LUCKY if you receive more than 3 minutes of personal guidance throughout an hour workout. From my 10+ workouts I have never received more than 5 total minutes of "coaching".

Loved that is geared to your individual heart rate zone and you are able to track your pace throughout the workout! Facilities clean and excellent instructors ! Also appreciated instructors who watched your performance and made corrections if needed. Also the staff at the front desk is extremely helpful and always remembers your name !

It's diverse! There is never a workout where we do the exact same thing as the last class! It's an all around workout. The fact we see our heart rate throughout the class is a personal competition with ourselves to get in the right zone when needed. The staff is great, and the coaches are wonderful! I love it. I would recommend orange theory fitness to anyone!