The Powerhouse Gym in Novi, located at Twelve Mile Crossing at Fountain Walk, offers a variety of amenities including a women's gym space, lap pool, child care, and specialized fitness classes like twerk/pole. The gym is clean and spacious, with a friendly and supportive environment for workouts. Despite its appealing features, several users have reported major issues with the gym’s customer service, particularly around contract cancellation and pricing flexibility.
If you value cleanliness and a variety of facilities in your gym, Powerhouse Gym in Novi is worth considering. However, prospective members should exercise caution with contracts and potentially anticipate challenges with membership management and customer service. It’s recommended to fully understand the terms before signing up.
Pros:
- Clean and spacious environment.
- Specialized women's gym space.
- Wide variety of fitness classes.
- Lap pool and child care available.
- Friendly and supportive staff.
- Well-maintained equipment.
- Convenient location.
- Affordable price for amenities offered.
- Quality smoothie café.
- Strong community feel among members.
Cons:
- Poor customer service and management.
- Complicated contract cancellation process.
- Temperature issues in locker rooms.
Location / Contact
- Address: 44125 W 12 Mile Rd E-123, Novi, MI 48377, United States
- Phone:+1 248-344-7522
- Email:[email protected]
- Website:powerhousegym.com
Rating Stats
Reviews (24)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 24 reviews.
The address is: 44125 W 12 Mile Rd E-123, Novi, MI 48377, United States .
The contact number is +1 248-344-7522
This service is listed under Gym .
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Nina Ayers
1 year ago
I have have been touring gyms that are local to me and I have to say this location is beautiful, spacious, and clean.They have a women's gym space upstairs, twerk/ pole fitness, lap pool, child care, and lots of other things.I have not considered strength training until coming to the Powerhouse. I felt very comfortable in the environment they created.The people and staff is very friendly. I had a great workout and I honestly can't wait until the next time.
Travis Fouty
1 year ago
Nice building but staff is garbage. Price hike to 70 dollars coming soon and its the only gym around that DOESN'T allow guest passes. Nothing sells more Planet Fitness memberships than this gym. In 1 visit with friends of mine who had …
Dustin Price
1 year ago
I would give less than 1 star if possible. These people are thieves and do not buy or sign any contract. In my contract it says I could cancel at any time if I moved 50+ miles away. My career took me to another city and they refused to …
Elizabeth Jones
1 year ago
Amazing community! The people who workout here are so friendly & I feel like it’s a welcoming environment at powerhouse. They offer a pool, hot tub, tanning. The women’s sauna was broken for a few weeks but I’m glad it’s fixed now! Always a …