LA Fitness in Federal Way Crossings offers a wide range of fitness equipment and amenities in a well-situated location. However, the gym suffers from several maintenance and overcrowding issues that affect the overall experience. This location is known for being busy at almost all times, which can make accessing equipment and facilities inconvenient.

Members have praised the friendly staff and the variety of classes available. Unfortunately, many have also highlighted problems such as broken machines, poor cleanliness, and safety concerns, which detract from the gym's appeal. Prospective members should weigh the benefits against these drawbacks before committing.

Pros:

  • Wide range of equipment and amenities
  • Convenient location
  • Friendly staff
  • Variety of classes available
  • Large space
  • Smoothie place on-site
  • Helpful Kids Club staff
  • Positive experiences with some instructors

Cons:

  • Overcrowded most of the time
  • Poor maintenance with broken equipment
  • Cleanliness issues in gym and locker rooms

Location / Contact

Rating Stats

3.7

out of 5.0

9 reviews
5.0
2 reviews
4.0
3 reviews
3.0
1 reviews
2.0
2 reviews
1.0

Reviews (17)

author-img

Was going to buy membership but thanks to review WILL NOT! Nothing worse than a gym full of broken equipment, hot and stinky area to work out in then having to worry about safety! No thanks I'll pass! Corporate!!! Do something about this!

author-img

Pretty crowded gym. The layout is awkward with no natural flow to get to the lockers. This location is known for crime, be watchful, and don't bring valuables. Mens Locker and sauna are very dirty with lots of people. The pool is OK, but jacuzzi is not clean.

author-img

I find the staff friendly and helpful. Prices are about average. But the gym machines have mostly been there since they opened many years ago. which is when i joined. And the wear and tear is starting to show. With them breaking down more often. And the preventative maintenance does not seem to be what it was years ago. The gym membership seems to be at all time high, due to one of their other clubs becoming less financially stable and going out of business, yet money is not being put back into the business to get more/newer machines to keep the present members happy that have been there for many years.Plus a membership used to give a member full use of the facilities as per the contract that was signed. But a new policy blocks off certain areas except for members that pay an extra fee for the use. Seems contracts don't mean what they used to.

author-img

I have already saw review here about broken AC. It is true, and it is very hot. If you have any health conditions with your heart please stay away. I brought it to attention of the management and they got being rude, saying that according to the corporate it is fine. I mentioned them that corporate does not make rules but the health department. This particular gym is dirty, hot, broken equipment, lots of weird people who try to steal. Auburn location is much better!

review image
author-img

Alex convinced me to make the switch from Planet Fitness to LA Fitness today and I couldn't be happier! He answered all my questions and made the sign-up process quick and simple. I learned so much about the equipment and classes offered from him. Thanks for getting my new fitness journey off to a great start, Alex!

author-img

I would love to give 'em 5 stars but frankly a) the classes are too crowded b) there are too few classes scheduled and c) lack of variety! If they opened those gates just mentioned, word would get around fast attracting more memberships. Perhaps LAF has lost hunger degenerating into complacency.

author-img

Club equipment is outdated and run down. Sanitizer/paper towels regularly out. Staff are fake friendly, loudly gossip about people and how much they dislike there jobs, including club manager. Going to change gyms. Don't waste your time signing up.

author-img

Cancelled my membership after 6 months of subpar classes, facilities and safety issues. Classes were constantly cancelled, the gym is overcrowded and machines are broken more often than not. LA Fitness is not a high end gym like they like to say they are.

author-img

Isabel was a sub today for the 9:45 am class. She was amazing, truly an outstanding Zumba instructor. I wish to see more of her. Wow! I just loved her energy. Please bring her back.Also would like to say a big thanks to Randy you have really turned this place around. Keep up the good work.

author-img

This isn’t the best LA fitness. Equipment is old and dirty. It hasn’t been upgraded like the other LA fitness around here. Staff is nice. Needs upgrade like other la clubs

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.7-star.

This business has 17 reviews.

The address is: 35009 Enchanted Pkwy S, Federal Way, WA 98003, United States .

The contact number is +1 253-838-5900

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos