FitTheorem - Federal Way

I needed to update my review. Best hour and ILKB was a great place to workout in and was focused on the community. FTT has taken over and has destroyed this community. You purchase a unlimited membership, however, if there is less than 3 …

REVIEW FOR FIT THEOREM KENT: Highly encourage you to cafefully research this company and reviews before signing up. The five most recent 5 star reviews look to be a paid reviews OR are members affiliated with the two North end locations …

Great all-around experience. Amazing work out and the team is the best. Fun, energetic, and helpful. 10/10 recommend to anyone!

Update: I can no longer support the new ownership (Fittheorm)Bad business model- they care more about money than people! They don’t practice what they claim are their core values. Kim the director of operations is ruining …

Zero stars!! This use to be the besthour of my day, unfortunately for the last several months it no longer is. The new management along with Fittherom ownership is terrible, specifically the director of operations Kim. They say their values are be a lighthouse, accountability be coachable etc but she in no way reflects that. When members comment with any form of concern and voice opinions - it gets deleted. She said members are valued and are the highest concern but classes were cancelled with limited notification. Fittheorm is all about the money and profit over people. I would not recommend this place not even to my worse enemy. 👎🏽

I know longer endorse Fitt Thoerem corporation fitness studios. Super sad to share I have given my cancellation notice. The amazing community that supported each other for years is dissolving as the new owner/management continues to destroy what was once awarded the best fitness studio in Kent and Federal Way.Not sure where I will find such a connected community or the most genuine coaches ever BUT it seams Fitt Theorem prefers a “Toxicity model” of bashing their staff and clients. I patiently played devils advocate for a positive transition, until numerous screenshots were shared of their current management privately message others, cancelling members who complain and even lying in messages.We are all sad to leave but we have “Fighter spirit blood” and we plan to find a new community together.Don’t go to FT unless you like to pay money, drive to class and find out it’s cancelled.

I used to enjoy this when I joined back in February 2020 but there were too many changes with the new management under FitTheorem. This place now sucks and can't say anything good about Fittheorem. Also all the new recent 5 star reviews are fake, never seen any of these people before at kent or federal way.

If your looking for a gym that has shady practices up to and including setting you up for failure during challenges just so they don’t have to pay you out a prize, this is your gym.If you like a lot of fake 5 star reviews… this is your gym.FitTheorem in Kent and Federal Way was formerly BestHour Fitness which was a great team of health coaches, trainers and fit family. Once FitTheorem took over they kept things the same for 1 year, then they started making things all about money. Current staff could not get behind being misleading, being unethical and most of all not fully helping those who just want to be healthy.When members or staff try to talk to Kim the area manager they are met with hostility and disregard. She has now gone as far and inviting staff and members to cancel their membership/quit because they refuse to conform.Take your money elsewhere

I was a member for over 2 years. My entire family used to work out together and the atmosphere, energy, and instructors were amazing. When FitTheorem took over all of the close family feel of the gym was slowly snuffed out. It's really unfortunate to see this place turn into the money hungry, cold, factory like setting that it has become. So many people truly believed in what Best Hour stood for. Sad to see that the new management doesn't seem to care about the people.

Whether you are a workout warrior or just thinking about getting started, the trainers at Fit Theorem will guide you to a new level of health and fitness. If you are looking for a workout that is appropriate for your level in a positive, motivating environment, check out this place. With the help of a coach I was able to transform my mindset and improve my overall health, fitness, and attitude.