In-Shape Family Fitness

Having worked out at many local gyms, Cal Fit amazes me in their professionalism. They are very clean and organized. The manager st this location is extremely friendly and helpful. Thank you and keep it up.

First let me say before posting here I have tried to resolve my concerns with the gym to no avail. This is not a gym I would recommend to anyone unless you want to waste money. I was quoted and signed a contract for one rate and have been overcharged every month! I have spoken to two different "managers" both told me they couldn't fix it on their end but would reach out to corporate offices. This has been an issue since signing up in August and has not been fixed. So either they did not contact anyone else or the corporate office does not care to live up to their end of the contract. I am completely disapointed the only reason I am giving 2 stars instead of 1 is Christina Salas (trainer) was absolutely amazing to work with for my one on one personal assesment when I first joined. I'm in a lose lose with this gym if I cancel I am charged 300+ to cancel or over charged every month until the contract ends.

Riding my bike by I stopped in to find out about rates and they wouldn't even talk to me since I didn't have my ID with me. Totally ridiculous.

WORST Experience dealing with billing and being given correct information! I and my friend were over charged both times we told them and were told it was ok to postpone payment,.Yet they sTILL took out the payment on normal billing date! and we were both overdrafted!!! And then when we put a freeze on it,,,we werent told it would EXTEND our contract until after we tried to cancel on our original end contract date... DO NOT RECCOMEND!Should you choose to go...make sure you ask ALOT of questions and get ALL information.

Pushy sales people....the way the sales people are paid is by the hour(most minimum wage) with a 10 dollar bonus for singles and 15 for couples. They also get rewarded and have quotas to get money up front. Not a bad location but it can get crowded.

Used to be charter member but dropped as my billing was constantly screwed up. They say they are taking auto pay out on 15th, but then take it out on the 10th. Or the bill is not crediting payment. I am not the only one who has had this problem. Used to be really top notch and they do have pool. However for the billing issues and price I expect better.

Clubs are fine except the do not enforce their own policy of no cell phones except in the lobby. Very annoying to have other members talking LOUD on their phones on the workout floor or even in the sauna! Also, many machines get tied up due to others sitting on them and texting! The biggest complaint I have is billing! They claim I missed a payment even though I have an auto pay set up in mychecking account. I set this up over two years ago with no problems until recently. I sent them a copy of my bank statements but that wasn't enough. They still claim I owe the money! This will be my last month at Cal Fit!

I also agree with other reviewers in that the clubs are pretty good. The Sunrise gym kids club folks were the best I've ever experienced. The personal trainers were adequate but push supplements which I find insulting. I spent over $1K on personal training and would rather get educated trainers to help guide with long term goal and educate me on fitness rather than pushing supplements.I rejoined the club and just canceled today after asking what I need to do to cancel at the front desk about 2 weeks ago. CFF makes the cancellation process difficult with fine print in the contract that the sales folks don't cover with you. There is a requirement that you cancel several days before your last payment and you make one final payment before you're free. Cancellation must be in writing and submitted only between 9 and 5 Monday - Friday. You can sign up anytime on any day but cancellation must follow these strict terms. Then you have to pay one additional payment! That's just adding insult to injury, for me.I rejoined once and this recent hassle reminded me of time before that I had overlooked because I thought their facilities were better. The customer service is very poor when it comes to vacation holds or cancellation of membership. I guess they figure they lost you and just want to milk any last bit of money they can from you. If they really cared about their customers, they might get more repeat business.As for me, I'll never rejoin because I don't think two months ahead for everything I do. I sometimes need to take an extended vacation and want flexibility to cancel or put things on hold without feeling jerked around.

Some older equipment but I like this facility. Usually not too crowded and they keep the place clean.

Been a member since 2000, so I can go to any gum in the city. The staff are friendly here, the gym is up to date, this one could offer more classes between 3:00 and 5:00.