In-Shape Family Fitness at Orangevale offers a comprehensive fitness experience for all age groups. Equipped with diverse workout machines, multiple pools, a spacious workout area, and a variety of group classes, it caters to various fitness needs. The gym also boasts of convenient amenities such as clean locker rooms, sanitizing stations, and a dedicated childcare facility, making it family-friendly. Friendly staff and professional trainers enhance the workout experience by providing assistance and motivation.
However, some reviews highlight issues with cleanliness, particularly in the locker rooms and steam area. Members also raised concerns about billing practices and customer service. Despite these drawbacks, many users recommend the gym for its extensive workout options, helpful support staff, and overall positive atmosphere.
Pros:
- Diverse and top-notch workout equipment.
- Spacious with multiple floors and pools.
- Variety of inclusive group classes.
- Clean and well-maintained locker rooms.
- Dedicated childcare facility with activities.
- Friendly and supportive staff.
- Multiple positive reviews about experienced trainers.
- Convenient sanitizing stations.
- Not overly crowded most of the time.
Cons:
- Several complaints about cleanliness, especially in steam rooms and bathrooms.
- Issues with billing practices and cancelation policies.
- Inadequate after-hours customer service.
Location / Contact
- Address: 8680 Greenback Ln # 110, Orangevale, CA 95662, United States
- Phone:+1 916-988-7900
- Website:inshape.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 120 reviews.
The address is: 8680 Greenback Ln # 110, Orangevale, CA 95662, United States .
The contact number is +1 916-988-7900
This service is listed under Gym .
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Sherry V.
8 years ago
This week, after many years, I updated my fast track plan with the trainer Brian Cravalho at Family Fitness in Orangevale. I learned more from him in this single appointment then all trainers combined spanning a 35 year period. He is outstanding. I am setting up an appt. for my husband ASAP. If I owned a gym, I would steal him from you guys. In depth, personal assessment with an awesome, inspiring attitude. I just really want to thank whoever hired Brian!!
Melissa Scharlach
8 years ago
Staff: FriendlyEquipment: CLEAN! ( a must for a germ-phobe like me)Locker Room: CLEAN!Parking: Always availableClasses: Awesome!Overall, a great gym :-)
Alex Shlyakhov
8 years ago
Would give it zero if I could. The gym itself is great and the hourly employees are friendly, but holy CHRIST is their corporate customer service bad.It's a process and a half to join. I work overseas but am home for a couple months at a time. Even though I've been a member before, I have to pay the startup fee again if I want to rejoin. This time, they assured me that I would be able to cancel last minute and not worry about paying extra months. Stupidly I listened.Well, of course I was called away at a moment's notice. I called in to the club trying to explain my situation and cancel my membership, but was told I needed to email membership services. "I'm literally at the airport about to get on a plane and then won't have email for a month" "Well, that's your only option."Now I'm dealing with membership services and they are equally horrible. They refuse to be lenient for any reason, even though it's clear I used my membership on a daily basis up until I left at which point I haven't used it once because I'm out of the country.It's not even the money that's important, I actually LIKE the gym and my family have all been members there for yeaaars. So when I'm home, I'd like to use that gym. But the way they're treating the whole situation, NFW. Spread the hate people, CAL FIT SUCKS!
Robert Adamek
9 years ago
Great place if you're a millionaire >:(
Kim Lester
9 years ago
Awesome place for everyone!! Super clean and friendly staff.
WENJUN WEI
9 years ago
Very bad gym! It did not tell you cancellation fee when you sign up and charges $250 for cancellation! Very ridiculous company! Never and never deal with it again!
John Roscoe
9 years ago
Went there yesterday to meet a friend. I'm a non member and thought maybe I could get a one-day pass to check out the gym to see if I wanted to join. They charged $15 for a one-day pass!!! huh??? I pay 10/mo when I pre-pay for a year at my gym here in Roseville. The gym itself was okay. Decent amount of equipment. Kinda loud inside. Lockers were half the size of the one at my gym. I literally had to stuff my gym bag (standard duffle bag) sideways to get it in. Otherwise, most of the equipment is up to par. Nothing special. Good mix of people there. They had several sales people near the entrance peddling goods and services which I find extremely annoying! I go to the gym to work out, NOT to shop.
Chet Wagner
10 years ago
THE WORST CUSTOMER SERVICE!!!! HORRIBLE COMPANY!!!! I WILL BE TELLING EVERYONE THE CRAP THEY HAVE BEEN DRAGGING ME THROUGH!!!
Faith Nipper
10 years ago
And I would stress the word VERY VERY POOR, not fair at all. They don't make the accommodations that they promise when you move out of state. Very Very over priced. When you sign up apparently you pay the last month and under contract it is non refundable. However, when you sign up, they tell you some bs that if you move out of state it breaks contract, which sounds great since there aren't facilities anywhere but california. It's unfortunate because even if you're a member for a long time, past the point of your contract and become month to month... they don't refund your last month that you paid for, even if you move out of state and you can't work out. My assumption is that they do not VALUE their customers, they just want your MONEY $$$$$$$$$$$$two more words........GOLD'S GYM :)check it out, you will be happily surprised
K B
10 years ago
This place is best described with two words - and one of the is "cluster." The pricing is fair enough - my plan let's me use all clubs...which I do. I live up the street and I'll go to Rocklin or Folsom if I can. Heck, I'd take the Madison club over this one. Greenback smells moldy and there is little control over the trolls that readily walk around dripping wet after taking a bath in the pool. I have no issues with the staff, however. They're all friendly and do what they can. But - I find it ironic that the corporate location is the foulest.