Bay Club Fremont

Entry staff are excessively aggressive in checking membership for family groups. Gives the feeling they don't trust us. Who do they think we are?

Absolutely the best in East bay. Moises helped me on my first day - he was kind and super helpful at front desk.

worst club ive ever been to, unfriendly staff asking u to leave, poor equipment, and they charge you with the luxury price

Thank you for taking the time to share your positive experience, Jose. We look forward to seeing you in the club next!

Good for self or family atmosphere

The warm swimming pool is great, especially in the cold weather

The club facilities are nice. Trainers are nice. But customer service is horrible. I took an EDGE training pass - they were happy to enroll. But when I tried to cancel it, I literally had to call them a zillion times. Nobody seems to know how to cancel or care to actually address the issue. Almost feels like a scam. This for a supposedly high end club. Very frustrating experience

While the club has decent amenities, particularly the lap pool and classes, there is something to be said about this club’s management continuing its greedy efforts to squeeze every nickel and dime out of each membership. Every year, close to the end of the calendar year, management undertakes what it calls a “membership review,” which really is a euphemism for “we’re going to jack up rates” in the new year. This year alone (in May), the club undertook a membership review where it unilaterally raised ratesjustifying the increase by explaining that members have begun to come back and the club somehow needs to recoup the costs it incurred during the pandemic when plenty of members suspended their memberships. I don’t know how true this is since it is very possible that the club applied for and received PPP funds. I’ve been a member of this club since 2014 and I’m glad to be cutting the cord. Although I will miss the folks I’ve gotten to know and have become friends with over the years, cutting the cord on principle makes sense to me. Whether or not one has an endless supply of cash to pay for membership, one has to decide if yearly increases and the cost of membership is worth it since this is what one can expect as a member of this club.

Crowded for this price. Sauna worse than bay spa

This is a well managed health club with huge floor space. It offers very good dancing classes, fine workout equipment and a 6-lane outdoor swimming pool which I enjoy the most. There is also free Peet's coffee before 11am everyday.8/15/2023, The facility becomes too popular in recent months, which causes fee increase and service quality reduced. The facility is undergoing a remodeling which reduces the number of shower stalls and removes indoor hot tub. This facility becomes over crowded.