Crunch Fitness - Figarden

I've always believed that a top-quality gym should be more than a room full of equipment, and Crunch Fitness has consistently proven to be a stellar example of this principle. Yet, my most recent encounter with Nahum, one of their staff members, has left me in profound appreciation for the level of professionalism and customer service this establishment embodies.Nahum's persona exudes an exquisite blend of professionalism and affability that is often rare to find in the fitness industry. Not only was he extremely helpful during my interactions with him, but his communicative style was incredibly refreshing. His ease of expression and clarity of communication facilitated a smooth, stress-free, and constructive dialogue that was both informative and engaging.From my initial interaction, it was clear that Nahum possesses a comprehensive knowledge of both the facilities and the fitness landscape. The advice he offered was tailored to my specific needs, demonstrating an impressive ability to listen attentively and respond thoughtfully. This sort of personalized attention sets Nahum apart and should be considered the gold standard in customer service.Moreover, Nahum has an air of approachability that encourages questions and discussion, making him an invaluable resource for newcomers and seasoned gym-goers alike. He embodies the perfect balance of friendliness and professionalism, instilling confidence in those he assists and promoting a positive atmosphere within the gym.One of the most impressive aspects of my interaction with Nahum was his commitment to ensuring my needs were met. His genuine interest in my fitness goals and his willingness to go above and beyond to provide assistance are a testament to his exemplary service ethic.In conclusion, I cannot recommend Nahum highly enough. His affable personality, exceptional knowledge, and unwavering commitment to customer satisfaction significantly enhanced my experience at Crunch Fitness. Regardless of whether you're a fitness enthusiast or a newcomer looking to start your journey, I strongly recommend asking for Nahum. His contributions to your fitness experience will undoubtedly be as beneficial as they were to mine.

Pretty disappointed with the maintenance and cleanliness of this gym. I was a member of Planet Fitness for several years, but wanted to switch and try out a similarly-priced gym that also had free weights...this was about the only benefit I received. Machines that break stay broken for MONTHS, and the bathrooms are always gross. Also, plates are rarely put away correctly or organized well, and lack of friendliness from desk staff is a bummer. I never felt like I should be there, or that I belonged. Also, music is played WAY too loud. If you want to listen to music that loud, bring your own headphones.

I would say that it's one of the nicest gyms I've been to. The staff are really great and it's usually kept clean. It might be crowded during the peak hours.

Only gym i go to with the choice of outdoor and indoor equipment due to Covid-19. The best thing i love most about this gym is the staff, they are welcoming and friendly and helpful to my questions, comments and concerns. I love the platforms they have here as well! They have the Necessary cleaning supplies here for the members to keep this gym so fresh and so clean!!!!