Crunch Fitness - Figarden offers a diverse workout environment in the Village Walk Executive Suites in Fresno, CA. The gym is equipped with numerous machines, free weights, and offers a choice of indoor and outdoor workout spaces. Members appreciate the friendly and attentive staff, particularly Nahum, whose positive demeanor and dedication stand out. However, some patrons have raised concerns about cleanliness and equipment maintenance.
Despite its challenges, many find the atmosphere inviting, with organized facilities, fair pricing, and good customer service. It has a reputation for contributing significantly to members' fitness journeys, making it a well-rounded choice for both beginners and experienced gym-goers.
Pros:
- Friendly and attentive staff
- Well-stocked with machines and free weights
- Fair pricing
- Choice of indoor and outdoor workout spaces
- Positive atmosphere and helpful trainers
- Opens early and closes late on most days
- Nahum's exceptional customer service
- Organized facilities with cleaning supplies
- Good for both beginners and experienced gym-goers
Cons:
- Issues with cleanliness and maintenance
- Crowded during peak hours
- Difficulties with membership cancellation
Location / Contact
- Address: 6360 W Figarden Dr, Fresno, CA 93722, United States
- Phone:+1 559-422-7222
- Email:[email protected]
- Website:crunch.com
Rating Stats
Reviews (14)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 14 reviews.
The address is: 6360 W Figarden Dr, Fresno, CA 93722, United States .
The contact number is +1 559-422-7222
This service is listed under Gym .
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Samuel Soria
10 months ago
I've always believed that a top-quality gym should be more than a room full of equipment, and Crunch Fitness has consistently proven to be a stellar example of this principle. Yet, my most recent encounter with Nahum, one of their staff members, has left me in profound appreciation for the level of professionalism and customer service this establishment embodies.Nahum's persona exudes an exquisite blend of professionalism and affability that is often rare to find in the fitness industry. Not only was he extremely helpful during my interactions with him, but his communicative style was incredibly refreshing. His ease of expression and clarity of communication facilitated a smooth, stress-free, and constructive dialogue that was both informative and engaging.From my initial interaction, it was clear that Nahum possesses a comprehensive knowledge of both the facilities and the fitness landscape. The advice he offered was tailored to my specific needs, demonstrating an impressive ability to listen attentively and respond thoughtfully. This sort of personalized attention sets Nahum apart and should be considered the gold standard in customer service.Moreover, Nahum has an air of approachability that encourages questions and discussion, making him an invaluable resource for newcomers and seasoned gym-goers alike. He embodies the perfect balance of friendliness and professionalism, instilling confidence in those he assists and promoting a positive atmosphere within the gym.One of the most impressive aspects of my interaction with Nahum was his commitment to ensuring my needs were met. His genuine interest in my fitness goals and his willingness to go above and beyond to provide assistance are a testament to his exemplary service ethic.In conclusion, I cannot recommend Nahum highly enough. His affable personality, exceptional knowledge, and unwavering commitment to customer satisfaction significantly enhanced my experience at Crunch Fitness. Regardless of whether you're a fitness enthusiast or a newcomer looking to start your journey, I strongly recommend asking for Nahum. His contributions to your fitness experience will undoubtedly be as beneficial as they were to mine.
Agustin Hernandez
11 months ago
Pretty disappointed with the maintenance and cleanliness of this gym. I was a member of Planet Fitness for several years, but wanted to switch and try out a similarly-priced gym that also had free weights...this was about the only benefit I received. Machines that break stay broken for MONTHS, and the bathrooms are always gross. Also, plates are rarely put away correctly or organized well, and lack of friendliness from desk staff is a bummer. I never felt like I should be there, or that I belonged. Also, music is played WAY too loud. If you want to listen to music that loud, bring your own headphones.
Tosh Gibson
1 year ago
I would say that it's one of the nicest gyms I've been to. The staff are really great and it's usually kept clean. It might be crowded during the peak hours.
Geraldine
3 years ago
Only gym i go to with the choice of outdoor and indoor equipment due to Covid-19. The best thing i love most about this gym is the staff, they are welcoming and friendly and helpful to my questions, comments and concerns. I love the platforms they have here as well! They have the Necessary cleaning supplies here for the members to keep this gym so fresh and so clean!!!!