Located in World Cup Plaza, My Gym Children's Fitness Center in Frisco, TX, is a top choice for kids under six. With enthusiastic and supportive staff, the gym offers various activities, including preschool prep and exciting birthday parties. The facility ensures a clean and safe environment, promoting both physical and mental growth through interactive classes and play sessions.
The gym has received outstanding reviews for the dedication of its staff, making kids feel special and engaging them fully. Although some visitors mentioned issues with customer service, the overall experience remains highly recommended for families looking for a fun and developmental place for their children.
Pros:
- Excellent, caring staff.
- Great for kids' physical and mental growth.
- Various engaging activities.
- Clean and safe environment.
- Top choice for kids under six.
- Exciting birthday party packages.
- Offers preschool prep.
- Flexible hours and no time limits during visits.
- Offers twin discounts.
- Highly recommended by regular visitors.
Cons:
- Customer service issues regarding phone communication.
- Few open play times.
- Some complaints about billing and contract transparency.
Location / Contact
- Address: 5454 Main St #120, Frisco, TX 75033, United States
- Phone:+1 214-387-0330
- Website:mygym.com
Rating Stats
Reviews (70)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 70 reviews.
The address is: 5454 Main St #120, Frisco, TX 75033, United States .
The contact number is +1 214-387-0330
This service is listed under Gym .
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Arun Verma
4 years ago
Monica Rodriguez
4 years ago
Super friendly staff. Very crowded sometimes.
Brad Mouser
4 years ago
This place was cool. It was a small b-day, but I could also see the place get out of hand very fast.
Clay Vanderburg
4 years ago
We had my nephews birthday party here. The kids had a great time.
Laura Cullum
4 years ago
Ms. Morgan and Ms. Victoria are awesome instructors. We love going! I love the circle time, instruction time and time for open play.
Kira Stasey
4 years ago
This place is SO MUCH FUN!! Morgan hosted this birthday party for my sons friend and it was a blast for kiddos and adults alike. Definitely would go back and absolutely recommend!!
Stephen Hagans
4 years ago
The gym itself is great. My son loved his time their playing but we had some serious issues getting in contact with staff when we weren’t there. No one ever answers their phone... like ever. We cancelled our membership and they charged us 2 additional times and guess what, no one was available to speak to again. It’s so frequent, it almost seems purposeful. Again the gym was great but this was very unpleasant trying to cancel with them.Update: @Addie (owner of My Gym) I did received the voicemail. Thank you for stepping in to take care of this. In regard to not finding our cancellation, we made the request with you guys months ago. We left voicemails, texted. We even inquired back when you charged us the 1st time after the cancellation and you acknowledged it. Not sure how it went un-noticed. Not to beat a dead horse, but this would have been a lot smoother had someone answered the phone. Not sure why all these transactions are done via voicemail.
Suresh Atluri
4 years ago
We attended a birthday party at this place and the two girls that hosted the party were phenomenal with kids. They engaged the kids fully for two hours with various games and activities. Great place for 3-6 yr old to go and have fun
Houston Greenleaf-Robason
4 years ago
I’m giving it two stars because the place is pretty cool. But we went in for our free trial class and weren’t even acknowledged. The people working there didn’t give us any instructions upon arrival. I received an email when I booked the class but the instructions weren’t helpful once we actually got there, and then when my son was trying to get acclimated we were ignored and it all felt very cliquey. Maybe all those people have been coming since their kids were tiny (my son is 2) but my kid had never been to anything like that and it would’ve been nice to feel welcome or at the very least included.
Mohamed Kehal
5 years ago