LA Fitness

I like the variety of machines they have. Some of them are too close to each other making it awkward to work out comfortably. The pool area needs to be upgraded, cleaned better and more often. Keep in mind that when you join you will have a hard sale for their personal training program.

First off I’d like to say that if you’re looking for a new gym that is managed by money hungry sales reps you’ve found the right place. The sales rep who I’m referring to and surprisingly the assistant manager, is named Joel. When I came into this gym I walked in with a free 3 day pass which is advertised on their website for new members. The front desk employees were very friendly and very helpful and I had no problems at all as they did a great job! The issue started when I was straight up confronted by the AM/sales rep Joel. He immediately called me up to his desk (as they do for all new potential members going through a trial pass) but before even saying hello or sitting down he immediately said “alright what are we here for so we’re not wasting eachothers time”. I was shocked and I simply said that I was looking to try out the 3 day pass. He asked if I was already a member of any other gyms and I said I had an outside club membership through my insurance. He immediately cut me off and said “$20 at the desk”. I was confused and asked why and he said that he’s not giving out free passes to people who already have gym memberships. I told him this is my first time at this gym and I wanted to try it out which is why I got the pass online and he didn’t want to let me in unless I paid $20 because I had a different gyms membership. he simply kept cutting me off and said to pay $20. I knew immediately from his tone and his demeanor that I would get nowhere with him, so I simply decided to walk away from the situation. As I’m standing up he looks at my cousin who I had with me and he asks him “what are you here for” and my cousin replied back that he’s already a member of this gym. This guy being the money hungry sales rep he is didn’t even listen and simply replied back with “$20 at the desk”. As me and my cousin both walked out, he laughed and said “oh looks like he doesn’t have any money”.Shortly after this happened I spoke to another individual who was very respectful and professional. His name was Andrew I believe. He apologized for what had happened, thanked me for bringing this to his attention and told me that Joel has already been talked to about the way he talks to people. It doesn’t surprise me that after going on Google I see other reviews of Joel and how he is pretty much a total d**khead. I’m reporting this to corporate because thisis totally unacceptable. My sister, my mother, and a few of my cousins come to this gym and this is how I’m treated on my first 5 minutes walking in?Joel is a terribly mannered and unprofessional individual with poor management and communicative skills. He fits the perfect description of money hungry sales rep. I’m not sure if this is what LA fitness stands for, but if action is not taken it will be clear to me and the rest of everyone I know that goes to this gym, to look elsewhere. I’d gladly terminate my mothers and sisters grandfathered membership and pay for their new memberships at different gyms because this place definitely does not deserve the business while it’s run under Joel. Such a shame that an incompetent manager will continue to just destroy this location with their toxic behavior if nothing is done.I told the nice and helpful employee, Andrew, that I would be coming back when his general manager was back from vacation next week. I want to speak to him personally about my experience with joel because I am still baffled that any manager let alone person and total stranger can talk to someone like that. DO BETTER LA FITNESS. BIG DISAPPOINTMENT.

I came in yesterday to try out LA Fitness. Im currently at anytime fitness and I was looking to downgrade. Well a definite downgrade indeed. So much worse I wasn’t even allowed in. When showing the manager Joel my free pass I was immediately interrogated like I was some hostage. He asked if I have a pass from anywhere else, and I said yes. After saying that Joel said that I can’t workout unless I pay him $20 because of my membership at a different gym. So basically my free pass and business meant absolutely nothing to Joel. Considering the man is probably on some atrocious commission spread, it makes no sense why I was treated like a toe nail. When I said I don’t want to pay for a pass Joel insulted me and claimed that I don’t have any money. Joel is a complete cancer to this company and doesn’t deserve a position anywhere. I have notified everyone that I know who goes to the GG location and they will be cancelling immediately. I have also shared to everyone far and wide on my social media platforms about Joel and how he treats his prospective customers. LA fitness I would highly suggest doing something before Joel completely destroys the Garden Grove location’s reputation. Large corporations like LA Fitness need to hold accountability for this type of behavior.

Signed up for LA fitness with Joel about 2 months ago, he made the process pretty easy and straight forward, I sent a VIP guest invite to a friend that would be in town for a couple weeks today and he was more than happy to help us get situated. Thanks Joel! Clean gym for the most part and lots of equipment. Would recommend.

This trainer, Joel. First impressions, he's very assertive, straight forward, yet, fairly friendly. There was no problems with my encounter with him, as my original trainer couldn't take me, so he filled in. He wasted no time, since he was already working over his normal hours just to work with me and even staying after our session was over to make sure I fully completed the workout.Really put me through it. Which is good. Pushing me to my limits.We spoke about how he really likes to help people in there work out journey, even if it means working overtime. Moving from different locations and working with a different people everyday.While reading the other reviews about him, you may interpret this as you will, but he was generally nice to me, as a trainer. He's a cool guy overall💪

Attended this gym for about an year and a half, decent equipment and very friendly people who attend the gym. On the other hand, the staff, hours, and some of the rules on "buddy passes" is what tanks this rating. You are allowed to bring a "buddy" in, but here's the catch. You can only bring this person in for ONE week and if you want to bring them back in after that ONE week you have to wait a whopping 6 months or so before you can bring them back as I was told directly from the front desk. Secondly, if this person has any previous memberships at ANY LA Fitness, you will NOT be able to bring them in for whatever reason. Furthermore, when working out you aren't ALWAYS looking to talk to someone, I'd say about 1/3 times there is always someone walking around with a clipboard asking you if you know anyone who you would recommend to this gym, and if so for you to give them their personal info. Though I understand that they are just trying to make connections this became very annoying for me as it would happen so much to me specifically it became a burden. Lastly, the hours on weekends are absolutely absurd, there is no reason a gym should be closing at 5pm on a weekend, though I'm not saying they have to be open 24 hours, the fact that they would open at 8am and close at 5pm is absurd. Apart from a majority of my complaints though I was still able to get a very solid workout in with the equipment found there along with the fact that usually it never got TOO crowded for me to workout.

A decent gym but much of the machine-equipment is very outdated and needs better service-maintenance. Free weight selection is fine, so if that's all you use, this review doesn't apply. I'm about 60% free weights 40% machines

It’s very easy to like an LA fitness. That is this nice. This place is beautiful. The staff is incredibly friendly, but I love the upstairs cardio for some reason that really appeals to me but for some reason, this place really appeals to me because it’s clean, the parking lot is huge, the staff is incredibly friendly, and they have a lot of wonderful offerings from local business. I would continue to look at my membership as an investment, not an expense.

Let me start by saying this.. the front desk person (I believe his name was Zion) was much more professional than the assumed manager at this location, Joel. Joel was unprofessional and came up to me as if we were in a fight. I asked to terminate my agreement the same day I signed up, and was told to come in the following day (Sunday) to speak to the operations manager. I come in Sunday and Joel says he never said anything about Sunday, though I had confirmed with him twice before leaving.I come in Sunday and Zion was very patient and he made me aware that the operations manager is not present. And guess who then comes out asking for a fight, saying I want to go to a cheaper gym and not wanting quality gym.. What manager even says things like this? Is this how you attract your customers? His tone with me changed 100% as soon as he realized I wanted to terminate the agreement. This will be reported to corporate.I will come in with the letter tomorrow terminating the agreement and I will drop it off with the manager. Joel, I've been in the customer service industry for 12 years now and you need training. It just doesn't make sense how the front desk person was more professional than you were.What a shame. By the way 24 hour fitness offering annual membership at $26/mo for the highest level with 2 guest passes and national access to all the clubs. They've earned my business.

Worst Gym ever …one of the coaches name Joel insulted me in front of everyone. And When I reached out to the manager , the same coach insulted me again and the manager did nothing. Not safe for any woman to go there. Keep distance as no one …