Gold's Gym Greeley offers a diverse range of fitness facilities and amenities, including a basketball court, swimming pool, and upgraded gym equipment. Many users praise the cleanliness, friendly staff, and community atmosphere. The gym provides a well-rounded environment for fitness enthusiasts of all levels.
However, several users have reported issues with membership cancellation, poor management, and additional fees for services such as day passes and guest access. Despite recent efforts to improve cleanliness and gym facilities, customer service and administrative practices have garnered significant criticism.
Pros:
- Wide range of equipment.
- Basketball court and swimming pool.
- Clean facilities.
- Friendly and supportive staff.
- Great community atmosphere.
- World-class trainers.
- Affordable monthly membership.
- Long opening hours.
- Well-maintained functional training area.
- Upgraded tanning beds.
Cons:
- Issues with membership cancellation.
- High additional fees for day passes and guest access.
- Poor management and customer service.
Location / Contact
- Address: 3001 23rd Ave, Greeley, CO 80631, United States
- Phone:+1 970-451-8440
- Website:goldsgym.com
Rating Stats
Reviews (11)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 11 reviews.
The address is: 3001 23rd Ave, Greeley, CO 80631, United States .
The contact number is +1 970-451-8440
This service is listed under Gym .
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Nichol Cockroft
10 months ago
Beware of the contract, you can’t cancel your membership in person. You have to cancel via written letter 30 days in advance. They won’t tell you that, and instead will tell you to come into the gym to cancel in person. Pretty sneaky way to take your money.
Joey Jr
10 months ago
Completely agree with every one of these bad reviews, very unprofessional manager i’m not even sure how he got a job there. The quality of the equipment is alright for the most part but management completely sucks. I got my tooth knocked out for something that was completely unrelated to me and got kicked out for being involved but nothing happened to any of the people that did it. The manager didn’t even want to send in the footage to the cops when I filed a police report because he knew they were in the wrong and I didn’t do anything. I wish there was somebody who actually knew or cared what they were talking about to speak to. If I could leave more than one bad review I definitely would. DON’T GET A MEMBERSHIP HEREEDIT: Kyles a lying sack, I filed a police repot and the officer clearly left her contact info asking to obtain footage from that day and he hasn’t cooperated at all. If theres this so called “video of me throwing punches” how come it hasn’t been sent to the officer who left her information for you ?! Sounds kinda odd that 5 people don’t have a membership but you need to sign up with your names to even have a guest pass. Its more than obvious and clear in the footage that I was assaulted and didn’t do anything but have my guard up for self defense NOT THROWING A SINGLE PUNCH. If you want to keep being ignorant I have medical record, hospital bills, and all the money in the world to get a lawyer. Karma really is one and all this will come back to Kyle and his sorry excuse for a gym ;) looks like he gets verbally bothered by all the bad reviews and has rude responses every time someone tells the truth and he’s in the wrong.
Deneisha Barr
11 months ago
[0/5 ⭐]This is the absolute worst place to go for a gym membership. I signed up for the full package hoping to be able to use the personal trainer option to its fullest. I reached out to the gym about getting on a trainer's schedule multiple times and they kept telling me to use their online chat to get scheduled, I only heard back from one trainer after a month of having the membership and she flaked. When I signed up for the membership the employee copied over my address on my driver's license and I mentioned that it was not my current address and it needed to be corrected and she told me it didn't matter. It absolutely does matter, I hadn't paid attention to the automatic bill and I was behind. They apparently had been sending me mail to the address that was associated with my driver's license. I never received this mail due to not living at that address, they told me they emailed/called me as well but I never received any of those notifications either. They ended up sending the past due amount to collections and the agency ended up calling me and that's when I was notified. Their customer service absolutely sucked, when I brought it to their Managers attention they blamed me for the employee's mistake for not entering the correct address. Spend your time and money elsewhere.
R Higgi
11 months ago
Cancelling my membership. Wanna charge 20$ a day for a day pass. But it’s 25$ a month to have a membership. Y’all lost a customer and I’ll be letting everyone else know to avoid this place. Good luck.So the 25$ on top of the 28$ I pay monthly to have a guest come comes out to 48$? Far from planet fitness 10$. Thanks for the recommendation. 20$ for someone to come as a guest and walk on a treadmill is a money grab. Didn’t expect any different of a response tho. Good luck in the future! Your 4.4 star reviews speaks volume tho:)
Kam Gonzales
1 year ago
Canceled my membership, (wasn't using it) but went in and talked to the owner ans signed a paper saying it was my month. My membership cost was 30 a month. Got a bill a month later saying I owed 263 dollars in cancelation and late fees. Now a collection agency is calling me saying I owe the money to them.Golds gym I didn't get called or a text or a paper in the mail saying that. The only notice I have is the 263 dollar fine. Will not be paying either way.
Ryan Daggett
1 year ago
Badass gym. I live in between Longmont and Greeley and go to both Gold’s gyms. I much prefer this one since it has a basketball court, swimming pool, better tanning beds, and a more open space in general (which is my personal preference). It’s been a while since I used the tanning bed here but I think they recently upgraded it. I also like the unisex sauna so the gf and I can still talk while hanging out in there.
Lori Faust
1 year ago
Had been going to the Longmont location because I worked nearby for 16 years. When I found a job closer to home I went to the Greeley location. Last year I was laid off and went to the Greeley location to cancel my membership. Five months later and several more attempts to cancel, I am still being charged!! They insist that I did not complete the cancellation paperwork and that there is nothing they can do. The also are threatening that if I file a fraud claim with my bank and have the charges reversed, that they will send me to collections! This company is unethical and practices unfair consumer entrapment! Don't get caught like I did. There are other gyms in the area that are fair and customer-oriented.
Demy Winter
1 year ago
A couple months ago I left a 3 star review due to cleanliness issues, but since that time there has been a noticeable uptake in cleaning staff and regimens. I now often see hired staff cleaning during and throughout the day to ensure higher standards of cleanliness. The gym is also currently undergoing some remodeling to expand the lifting equipment and provide more space and machines, which is highly desired. I am impressed and happy to see the improvements being made all around. I’m feeling much more comfortable with the level of cleanliness and care that is going into the gym. Thanks Gold’s! Your efforts are noticed and appreciated.
A. D.
1 year ago
I just started my membership with Gold's back in Feb., and I really like it so far. I would've liked to get a tour of the gym, and gotten information about classes offered, training sessions etc. the day I signed up. It's a really nice gym with lots of equipment to use, however it seems the staff doesn't keep the women's locker room and bathrooms the cleanest, and the floors out in the training area needs some tending to. Other than that, it's a great gym to workout at. (I would give it 5 stars if it was just a little more cleaner)
Tom Watson
1 year ago
Nice facility. Front desk girl was awesome. Used to be a member but they closed in loveland. $15.00 per visit for non members. Too costly to return on weekends occasionally.