Las Vegas Athletic Clubs - Green Valley

Unfortunately, I had a terrible experience with club manager Anthony Reyes. He was unpleasant and rude. He just wanted to sell us a membership and not listen to our needs or why we wanted to come to the gym that day-to attend one of the dance classes they offer. We entered with a club vip pass with intentions to sign up for a membership after trying it out for a day. He rambled and made us late to the class, held onto our IDs without asking for our consent to do so. When questioned later why he did that, he told us that it was company policy. Fair. But they way he answered it was short and kinda fumbling over the reason why it was policy. When I told him that we would have appreciated if beforehand, he would have asked for permission to hold onto our IDs until we left. He blamed us for giving it to him and if we didn't want to do it we could have said something or left. I told him that in the doctor's office that I worked at, we would always ask for permission to get someones ID and then we would scan it and give it right back.He then said that I was attacking him and making it personal. I tried to tell him that understand the policy, I just wanted to know what he was doing with my ID and it would have been nice to be asked to keep it for the hour. He proceeded to be so rude & condescending to us and our mother. The other ladies we spoke to after were very understanding and apologetic. We are thankful for those girls, not sure their names but they were kind. I understand that working in customer service/sales is difficult but as manager I would expect more professionalism and patience with clients who have questions.

Favorite gym. Always has machines available and best of amenities. Always clean. Great staff. Amazing classes

Fantastic place for all your workouts,state of the art equipment, very clean , sauna ,jacuzzi ,pool, etc..Professional and friendly staff .

Lied to me about a month to month contract was told that I can cancel at any time I wanted to and ran my credit without letting me know canceled the contract now a year later I'm being charged $700+ in collections and my credit score has dropped con artists just terrible....

Great big place, don't have to wait to use stuff, pretty clean. Nice staff.I wish I lived closer

I absolutely love the kids playroom. My kids love playing there too. Everyone is so nice there. I really appreciate the women's section and sauna was a plus. I never have to feel uncomfortable going to the gym alone.

I love my home gym. But the amount of chicken teriyaki I ordered is unacceptable! For $13? I can litery count the tid bits bro!

This gym is very well appointed with workout equipment in the weights area. Many different machines, multiple resistance types, and a good selection of free weights. They're also is a good lap pool along with some dry and wet saunas and a very large jacuzzi all in common areas. Very good value for the money and you can visit all locations with a single membership. They can improve in cleanliness in many of the common areas and some better maintenance of the machines. Overall, by far a decent gym.

Be aware! when you go to join the club they are so sweet and friendly but if you think to cancel you membership you will deal with the worst customer support you will ever see, they will try to hang up on you and give you hard time just because you doing your right of canceling. plus the gym have to much member volume you will never enjoy being there at anytime so please save you money and go somewhere else .

How is it that with six employees standing around sharing stories I still have to stand there an actual ASK who is going to check me in? This happens more often than you would think! Most don’t even greet people at even say “hello” or anything, they extend their hand for the card, scan it, hand it back and before you take it from them they are already turned to talk to their “colleagues” without a word. Do they feel I’m interrupting their life?What happened to basic business etiquette???