Orangetheory Fitness is a gym located in Vestavia Hills City Center, Alabama offering a range of fitness services. Known for its challenging and flexible workouts, it caters to a broad variety of fitness levels and goals. The gym is reputed for its experienced coaches who provide individual care to every customer, focusing on personal growth and form boosting overall performance.
Despite a few negative cases, the vast majority of clients express satisfaction over Orangetheory's varying, efficient and affordable workout sessions. Numerous customers recommend this Orangetheory location citing its clean environment, welcoming staff, and helpful coaches.
Pros:
- The coaches provide individual care and attention to help modify and optimize the workout.
- Orangetheory Fitness provides competitive, varied, fun and customizable workouts according to customer’s abilities and fitness levels.
- The gym has succeeded in creating an encouraging and supportive environment that allows clientele to push their boundaries.
- Evident progress tracking motivates members to regularly attend the facilities.
- Classes can be attended at convenient timings from early morning to late evening.
- Orangetheory Fitness is located in a convenient and easily accessible location.
- The staff is noted for their friendly, welcoming, and professional demeanor.
- The place is frequently described as clean, maintained and spacious.
- Visitors to the area have expressed satisfaction with the services and have indicated their intention to return.
- Current members have expressed long-term satisfaction and commitment with the gym’s services.
Cons:
- Some customers have faced difficulty and dissatisfaction with policy and procedure specifically regarding early arrival for introduction or trial classes.
- There have been reports of some staff members being dismissive and rude.
- Few customers have reported issues with cancellation of membership and processing of paperwork.
Location / Contact
- Address: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States
- Phone:+1 205-823-5700
- Website:orangetheory.com
Rating Stats
Reviews (41)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 41 reviews.
The address is: 790 Montgomery Hwy #132, Vestavia Hills, AL 35216, United States .
The contact number is +1 205-823-5700
This service is listed under Gym .
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Emma Lee
11 months ago
Great experience at OTF Vestavia. Excellent coaches and staff.
Allison Latta
1 year ago
Great coaching Fun and challenging
Ina-Mae Sher
1 year ago
Orange Theory Vestavia is the best!!
Beth Hontzas
2 years ago
Great coaches who call you by name, go over correct form and answer any questions. Great workout because I wanted the cardio and the strength building but I needed a coach to push me! So glad I joined!
Lingxiao Viviano
2 years ago
AARZOO NASIR
2 years ago
Lauren Goldasich
2 years ago
Brooke Ramsey
2 years ago
sagar gala
2 years ago
Rachel Hyde
2 years ago
I showed up 15 minutes early for a trail class at this Orange Theory location. The staff would not allow me in the class because I did not show up 30 minutes early. This is an unreasonable expectation. Based on your reviews other potential customers have had the same bad experience as me. I was previously a member of Orange Theory before I moved to Birmingham and told the front desk staff that I do not need a full introduction for this reason. They said in that case I am not eligible for a free class at all. The OTF website says if you haven't been to an Orange Theory location in the last 3 month you are eligible for a trial class, hence why I was able to sign up online. Why would I commit to an expensive gym membership at a location where I have never done a trial class? Needless to say, I will be looking elsewhere in Birmingham for my gym home. This is disappointing because I had good experiences at other OTF locations when I was a member in another city.