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24 Hour Fitness in Houston offers a conveniently located gym with a range of fitness equipment suitable for various workouts. The staff, particularly Karen at the front desk, is consistently recognized for their friendliness and professionalism. Despite being an older facility, it maintains a welcoming atmosphere for both casual and serious fitness enthusiasts.

However, several members express dissatisfaction with the current operating hours, which do not reflect the '24 Hour' branding. There are also concerns about cleanliness, particularly in the locker rooms and showers, which affects the overall member experience.

Pros:

  • Friendly and professional staff.
  • Wide variety of fitness equipment.
  • Convenient location.
  • Friendly atmosphere.
  • Good selection of classes.
  • Helpful personal trainers.
  • Affordable membership fees.
  • Clean and organized facility.
  • Available amenities like swimming pool and sauna.
  • Easy parking.

Cons:

  • Inconsistent operating hours, not 24/7.
  • Cleanliness issues in locker rooms and showers.
  • Some outdated equipment.

Location / Contact

Rating Stats

3.8

out of 5.0

31 reviews
5.0
9 reviews
4.0
7 reviews
3.0
14 reviews
2.0
59 reviews
1.0

Reviews (120)

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This is a gym I go to a lot. This gym is cool location & very convenient to my house. The customer service is always up to par & my front desk friends, Alyssa and Kristi are ALWAYS smiling, very friendly, & promote supplements that I frequently buy.

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I love this gym. Dani is the BEST instructor ever! She teaches Turbo Kick at 6 PM on Tuesdays. She is so motivating and always has a smile on her face. It makes me want to workout!

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I have been. Coming here for years and I have never seen a staff like how it is now. Alyssa at the front desk is awesome always full of energy. Also Kristi the manager is amazing she has changed this gym tremendous at the front I highly recommend 24fit voss .

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I've been going to this gym, for awhile now & Everytime I arrive every worker there greet me nicely, not to mention Alyssa who always assist me with a nice attitude & smiling. I have no complain, except maybe one; which isn't really a complain, but more so of a personal issue lol, they need to build one with a sauna/spa close to where I live! Other then that awesome people nonetheless.

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I have been going to this 24 hour fitness since August 1999. I usually go every Monday thru Friday. Through the years we have seen many front desk people come and go, but Karen is one of the best receptionists that this gym has had. I especially look forward to seeing Karen at the front desk when I come in. She always greets me by name and is very friendly and cheerful.

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I’ve been to several other 24 hour fitness centers but this one is by far my favorite and it’s mainly because of Karen. She greets me with a smile every morning and tells me to have a great day at the end of my workout. She has great customer service skills and makes everyone feel welcomed. Keep up the great job Karen!!!

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Talk to Kris the GM, she will absolutely help you out with any issues, questions or concerns about joining or about your existing membership! I still dont get why there are such awful reviews here. A gym is a gym, and in my experience with other 24 locations this is tidier and cleaner and I can always locate the equipment I need. My experience here at this location has only been pleasant. The staff are very attentive and always greet me upon entrance and exit. My tip is to go during the day before 4pm or after 8pm and weekends are usually not packed.

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I am writing about KAREN!!!She has such positive energy! It is such a pleasure and delight to walk into the gym and to be greeted with such a warm Welcome!!!!She is the “Face” of your company as the first person who comes in contact with your members, and she does a wonderful job greeting people!! She has beautiful smile and a beautiful heart.Karen, also takes time to make sure that your members needs are met. She listens, she gives encouragement as well as her time to take careof whatever someone may need.Your company is very fortunate to have her !!I would rate her as More Than Five Stars.

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By far the best gym I’ve been to. The staff is very polite and friendly. I want to give a big shout out to Karen at the front desk, every time I come in she has a big smile on her face and always greets me with “hi how are you? And have a great workout”. She also always lets me know about the sales that are going on and makes great recommendations on supplements.

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I've worked out at this 24 Hour location for a long time. It's a good place with great people and friendly staff. All the trainers are approachable and knowledgeable. The front desk workers are friendly and upbeat. Karen at the front desk is always cordial everytime I arrive at the gym. She adds a very positive energy to the customer experience at 24 Hour Fitness. Thanks Karen!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 120 reviews.

The address is: 6425 San Felipe St, Houston, TX 77057, United States .

The contact number is +1 713-785-8334

This service is listed under Gym .

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