Orangetheory Fitness

Such a gimmicky franchise. First of all if you have a membership and want to visit a new gym. You have to go through the dreadful form agreement for each location you visit. The staff is all very polite but have clearly been trained to operate like robots. You also have to reserve your spot for each workout and if you don’t cancel within 24hours you will be charged a fee. This seems like a fad workout that shouldn’t last. Join CrossFit or any other gym for that matter and thank me later.

This the place if you want to teach your fitness goals. The staff is amazing. The coaches are inspiring . BTW, it's a workout party! You will love the music.

I realized I was charged a membership fee after expressing that I wanted to leave the studio. When I spoke to one of the representatives she was very kind but informed me that whichever manager was on staff said that the charge could not be rescinded even though it happened the day before I called.My issues are that (1) the terms of the monthly contract were not communicated to me well so I didn’t realize that I was being charged for three months as I had not been in the studio at all since the trial week and (2) I think for this charge the store manager could have at least tried to look at my history with the studio and considered the fact that I hadn’t been at OTF for three months and let this last charge go. I was made aware that if I left the gym and wanted to return my rate would be higher but afterwards there was no reminder or follow up requesting a cancellation form. If anything, someone from the gym could have reached out to tell me the status of the form as I thought I had completed it and forgotten about it entirely. I was out of town assisting a family with post-op care and the gym membership and was not a priority.I wrote to the studio manager and they didn’t care to respond. As someone who’s recommended orange theory to friends and family who are current members, I really didn’t appreciate this and think leadership needs to do a better job of accommodating members.

I LOVE going to this orangetheory location. The coaches are all professional while still pushing you to help reach your fitness goals. The manager and staff are always friendly and make an effort to know the members. Highly recommend this place!!

If you’re looking for a great place to workout…look no further. If you’re searching for superb customer service, clean amenities, and THE BEST COACHES EVER….halt your search here. This place is LEGIT! And the coaches…did I mention the coaches…man! Trap Tuesday with Coach James is EVERYTHING. The workouts are intense, the playlist is SUPER LIT, and Coach James inspires us to push with everything we’ve got to reach our goals. I’m far from where I wanna be in my fitness journey, but hard work coupled with my experiences under the ORANGE LIGHTS…I’m definitely heading in the right direction!!!!

Love the coaches and staff. They are very welcoming, supportive and encouraging.

Great workout! Wish more free weight lifting was involved, but its a great way to burn your weight!

First day was awesome and challenging, never a dull moment😁 …

amazing workout experience taught by experience coaching staff

Awesome!!! They are very encouraging and I have easily moved up from once a week to four times a week. I would recommend them to everyone.