Orangetheory Fitness

Love OTF and this location is great! So many awesome coaches and SAs and always a great workout

If you want to be treated like a number instead of a paying member, this OTF is your place. They don't care about the person only the credit card on file.P.s. I've never missed a payment, never missed a reserved class, and never even cancelled a class.

I started here about two months ago and I really love it. The front office staff are polite and professional and they do a great job with sanitation for COVID. The coach staff are also great! Laurens is encouraging and helpful and I recently had a class with Sierra, who is awesome! I hope she is a permanent addition to the team.

I don't have to plan anything before my workout, data driven, fast pace, efficient space/workout

Love the instructors, music and unique workouts offered every class. I’m hooked!

This is such an effective and efficient workout. I have been searching for something that got me pumping like this for a while. I finally found it!!

I attempted to go to this location today, but when I put in the location in Apple Maps, I was directed to a downtown location rather than at Midtown. I spent 20 minutes running around frantically downtown looking for the location (thinking it was my fault since it was my first time at this studio). I called the Midtown studio and I was told this was a known problem and to use Waze instead (which I don't have). Then, I was "courteously" reminded that I needed to be there in short order to keep my spot. Long story short, I missed my workout. I have since cancelled my membership with Orange Theory Fitness. They really are quite poor at some very basic things (e.g., where is the studio located) and I've had nothing but issues with unhelpful staff or their truly horrible fitness app. I am done. There are many alternatives in Houston and I would recommend anyone to look into these instead of Orange Theory Fitness.

I came in from out of town and found the staff to be very friendly and accommodating. The music was live and the coaches had great energy.

good luck trying to cancel your account. They’ll have you jump through loops like crazy to do it. It’s so obvious they try to juice every customer out of more money. I injured myself to where I can’t go and they still won’t let me cancel after a months notice, paying one more month I cannot use (because I’m freaking injured), and getting a doctors note. So now I have to go out of my way to make a doctors appointment to get a note if I want to cancel without getting charged for another month I cannot use because IM INJURED. Oh and mind you I only have a couple days to do it.. honestly liked the classes when I was able to go but they do not help with form so hopefully you’re a personal trainer yourself to where you know how to do every exercise without hurting yourself because they won’t intervene.

Great workout. I never have to think of what I’m going to do at they gym before hand. It’s always different. I love the variety. I’m never bored. The coaches are great, very helpful.