Row House Fitness in Las Colinas Plaza offers a unique workout experience focusing on rowing techniques that provide a full-body, low-impact exercise. Members rave about the high-energy instructors, including Angel and Logan, who keep the workouts fun and motivating. The studio is known for its cleanliness, adherence to CDC guidelines, and a supportive community atmosphere. Convenient class times cater to various schedules, ensuring you can fit a great workout into your day.
The studio offers both 45-minute and 30-minute express classes, perfect for anyone looking to improve their fitness levels. However, the gym has faced criticism over its customer service and management issues, particularly regarding cancellations and membership adjustments. Despite these drawbacks, many find the engaging instructors and effective workouts worth the investment.
Pros:
- High-energy, motivational instructors
- Full-body, low-impact workouts
- Clean and well-maintained facilities
- Convenient class times
- Supportive community atmosphere
- Adherence to CDC COVID-19 guidelines
- Variety of class formats
- Effective results in fitness and health
- Friendly and welcoming staff
- Great for all fitness levels
Cons:
- Poor customer service
- Management and cancellation issues
- Limited class availability leads to waitlists
Location / Contact
- Address: 4000 N MacArthur Blvd Ste. 100, Irving, TX 75038, United States
- Phone:+1 469-501-2624
- Website:therowhouse.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 50 reviews.
The address is: 4000 N MacArthur Blvd Ste. 100, Irving, TX 75038, United States .
The contact number is +1 469-501-2624
This service is listed under Gym .
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Candice Lacey
2 years ago
Instructors and staff are always so friendly. If I lived closer I would come more, it’s a great workout!
Sarah Bradley
2 years ago
Matt was a great instructor! He was thorough in his instruction techniques and brought the right kind of energy to get us all pumped up. Great job Matt!
JM Planner
2 years ago
I DID NOT TAKE A CLASS - I want to preface this. I am simply writing about their marketing habits. I will NEVER attend a class simply due to the amount of times I have been asked to be removed from their texting list and somehow still get more messages later.I understand that this is not a big deal to some people but it really does bother me when I have staff members reaching out to me constantly and then all the sudden I start getting marketing messages months later when I have already asked to be removed twice. Not to mention the amount of emails I get that I also have unsubscribed from multiple times.If they can't answer a simply request to not stop communication when asked why would I trust them with helping me work on my physical wellness?
vasanth gopi
2 years ago
Great workout, Rowhouse is doing great. The instructors and staff are encouraging and kindSmall suggestion - if added band workout alternative days and more muscle strengthenexercise it will be great
Deepak G
2 years ago
I have been charged for subscription and never received a refund. Up on calling to the front desk they always keep telling their manager isn't there and will let him/her know. Been trying to hear back from the MANAGER from last 2 weeks. this is a horrible experience. I DO NOT RECOMMEND THIS PLACE FOR ANYONE THAT WANTS A GOOD CUSTOMER EXPERIENCE.
Avery Waddle
2 years ago
My first time rowing and this place gave me the best experience!! I can not wait to come back! Everyone needs to come to their Grand Re-Opening April 23rd!!!
Tanya Davies
2 years ago
I took a complimentary class and really enjoyed it. Still trying other fitness centers out to find the best for me but really enjoyed this workout. The trainer Rydell was friendly and welcoming and the patrons were kind.
Tonia Burt
2 years ago
Great workout with fabulous instructors. They could do a little bit better answering the phones at the Las colinas location. I will say that I do have a lot of fun, and rowing is great exercise for the body. I can say a lot of my hip and back pain has been alleviated since I started rowing.
Charley Carroll
2 years ago
This studio has been a fitness game-changer for me. Not only have I found a workout that I’m eager to get up and get out for, but I’ve seen exciting strength and heath benefits in such a short time. Studio has a variety of class styles, each worth your time, and each coach is fantastic. If you’ve got 45 minutes, this is time we’ll spent!
Alexandra Martinez
2 years ago
No knocking the awesome instructors. They're fun and have a great attitude, but i want to echo the reviews on poor management.I had asked the front desk to cancel my membership, I was going to try other gyms. The young lady that it was cancelled, but a few months later I realized they had been taking $15 a month out of my account each month. I spoke to a nice gentleman on the phone and he told me that i was on a "pause", that's not what I wanted, and that i needed to email the GM.I did so, but never received a response, and I'm still being charged monthly, it's been 5 months since I went in to cancel. Unacceptable.The reason for this review is to get the attention of management since they didn't respond to my email and calling the desk at Las Colinas is futile, rarely does anyone answer and I've never gotten a call back to messages left.