Workout Anytime Jacksonville Oakleaf

Signed up and was told the plan I chose included bring my wife but my wife and I came in one night and the manager told us the guy that gave us the info lied to me. Canceled my account and will never visit that place again. The employees lie and then all of a sudden they tell you and doesn’t do anything but say we’re sorry. Away with the fly by night gyms !!!After seeing the response I called the gym to get in contact with Mike and was told they can't give his number out.

Daytime access is good but having all time access at night is great. Facilities are nice and clean. Good assortment of equipment but the machines are slightly lacking. There are other cheaper places but they aren't actually open 24/7.

I've been working out at this gym 4 months now. It's a great place to work out. The staff are alway nice and helpful. The gym is clean and the equipment is awesome. Now at times it can seem really busy, but never really a problem, and I personally think, that it seems that way, because it's a little smaller than alot of gyms. However, this gym has everything you need to do serious work. Also, all of the guest that i have seen, or met, are usually nice and courteous. The gym has a nice atmosphere about it. I feel at home here, and I never feel judged.

Attended the gym from 2018–summer 2019. My husband and I loved the gym. Friendly staff, always clean, everything you’d want from a gym. We “cancelled” our membership by writing a letter to the financial company twice (because they apparently didn’t receive it the first time) and then made sure it was completely closed out in person at the gym before we left town. Now June of 2020 and I’m getting calls from debt collectors saying I owe $200 for my WorkoutAnytime balance. Extremely frustrating since my husband and I haven’t attended that gym in over a year. Why is this an issue now and why wait till I’m $200 over to call? I feel like the gym is a major money scam.After reading numerous of the same reviews about cancelling memberships the gym should really consider changing their policy.

Definitely worth the $10/mo membership fee for those looking for 24hr access to machine and cardio work. 24 hour access is rare, so points. Also the facility is clean and organized. Equipment is a little worn here and there, barbell knurling was worn but useable and supportive padding on several machines worn, but nothing uncomfortable or unsafe. However, only one squat rack and bench and limited room for any heavy/serious barbell work, or any non machine work due to limited floor space. There is a decent dumbbell selection with several adjustable benches. Personal pet peeves: overhead lighting directly above the bench means you’re staring into a bright light trying to find right hand position on the bar with worn knurling, I found the plates useable but odd (built in plastic handles I wouldn’t trust to drop), bench pad was super slippery, and just cramped in general with no real space for calisthenics or stretching/warmup/cooldown with several people finding room between equipment.

I have had similar difficulty if not more, as with most people, trying to cancel. I emailed the sales manager back in Oct., and mailed a letter...BUT then I was told via email almost a month later (from the same sales manager, Dan, from other bad reviews) that I had to cancel in person....I reviewed the contract...it says "in writing" not "in person". He saw his mistake so I sent a 2nd letter with the final payment and I was told by him that he got the letter but not the payment. The check was inside the same envelope. So I had to put a stop payment on the check. Now I was told that I can provide my card info by phone (why they didn't do that to begin with is mind boggling) but I fear providing my new card information to this place to make the payment. ALSO, I will be changing my checking account number since there is a check of mine floating around out there somewhere. The back and forth and the strange responses have been never-ending. I have been out of town and trying to get this done! I will most likely have to contact a lawyer again and call the Workout Anytime franchise.

I stopped by to evaluate the gym. I started by telling them I was just looking around. Not signing up that day. Regardless the hard sale was on. I explained was waiting on medical clearance, not ready yet. The hard sale just didn't stop. I left and won't be signing up there.

It's been 3 months since my last review. We were told we needed to write a letter with the reason why we canceling and send it in. Well we wrote the letter but instead of sending it in and waiting we went to the billing office here in jax and handed it to them. Got them to sign it and make a copy for us. They did stop billing right away. I have since joined planet fitness lol 👍😁Since this last review ^^ just recently a week ago the billing company contacted my husband saying we owed money. My husband contacted the gym which "waived" whatever we supposedly owed. Hopefully this is the last we hear from them. Still happy at Planet Fitness :)

Nice place, easy to access, but you cant bring friends. Also, if you want to cancel your membership it's not easy. They make you write a letter and they charge you one more month after you cancel.

Seems to be going downhill over the past few months. Some of the equipment could use some maintenance or pad replacements. Could use a few more machines but does not have the space for them. Have heard several complaints about the bulbs in the tanning beds being the wrong ones. Spray and paper towels are almost always out leaving machines unwiped and dirty.