Workout Anytime Jacksonville Oakleaf

Fantastic gym. Being able to choose the time you can workout is just awesome. You workout without interference of sharing the equipments which sometimes breaks your workout routine.

Hadn't been able to use gym in over 2 months because of health issues so I cancelled my membership and they charged me anotjer payment and ballooned it. Really kick someone when they're down.

I wish I would've read into the reviews more, but I gave this place a try. The staff is okay, but the trainers have canceled my evaluation/ work out sessions several times already! I tried cancelling my membership due to me moving and it has been a nightmare. At the time of signing up I wasn't told about the hidden extra month you have to pay if you cancel. They don't call it a cancellation fee, but that some bull. Also, the guy (josh) told me that the annual fee would be charged after 45 days, but guess what y'all, the manager told me If I would've waited 5 more days they would've charged me; and I was only there for 2 weeks! Their membership agreement is in fine print on a small screen! If you decide going here anyways ask for a printed agreement! I trusted their explanation of the agreement, led me wrong.And I know their going to respond, don't believe the lies. I would've gave it a ONE star, but staff do try to keep the place clean.

I work for reputable construction company in Arglye Forest. Today I walked in and spoke with Dan C. I explained to him that I was under contract to work for a few months and that I didn't live on this side of town. I let him know I have a membership elsewhere and I was thinking of trying a gym on this side of town because I don't know how long the contract is going to last. It could be for 3 months or it could be for 6 months. I live near the beaches and I am usually too tired to go to the gym after the one hour commute. Dan starts to berate me saying "I'm sick of you people coming in here trying to get a free membership. Let me tell you something that you don't walk into a gym and say you don't live on this side of town and that you want a free membership." He had the worst stink attitude and a chip on his shoulder the whole time we talked. I was embarrassed and so uncomfortable. I sarcastically​ said "Wow you just sold me on a member ship." He says "you'll be sold if you can pay the fee and dues." He gave me a week trial membership but I don't want to go there. I would never spend money at a place that gives that first impression. I think maybe it was because I was dressed in my work clothes and I didn't look upper class? I literally just got off of the job site. My company has over 100 employees working at that site. I would have no problem referring my coworkers. But this is not a place I would send anyone to workout. That was my first impression. I would hate to pay money for a membership and find out later down the road that the employees have the audacity to treat someone this way. I'm glad I didn't pay first and have to go through the hassle of cancellation. I'll take my money elsewhere.

The gym is decent, but I'm entirely unimpressed with the customer service. My wife and I both had accounts linked to a debit card that expired in May. After receiving my replacement, I went directly to the gym to update my information. Several weeks later, I received a notification that the card had been declined for my wife's account, but not mine. I went back to the gym and spoke with the same representative about this issue and he informed me that the expiration date had been entered incorrectly. I gave him the correct information and naturally assumed that this problem was over. I was wildly incorrect. Over the next two months, I received multiple notifications indicating a declined payment on my wife's account. Each time I went in to speak with a representative at the front desk and was told "huh, that's weird. Let me take a look at your account. Okay you're good to go." In July, my wife was finally slapped with a collections notification due to lack of payment on my wife's account. I took the notification to the gym and asked to speak to a manager about the issue. The sales manager simply told me to pay the collections company. I'm not sure if he didn't understand the negative impact of bill collectors on a person's credit report or just didn't want to deal with it. After explaining that I wanted them to contact the collections company and retract this bill due to the fact that I had tried countless times to pay it, he assured me he would talk to the general manager and correct the situation. I then asked to pay the bill directly through the club. He stated he needed an updated credit card on my wife's account (clearly indicative that my MULTIPLE visits to update the account information were completely ignored). I gave him the card, but it wasn't until two days later when I contacted the gym AGAIN to follow up that I was actually charged and given a receipt. It's now been over a month and I have yet to receive a single call from anyone at Workout Anytime stating that they followed through on their promise to correct this situation. I called the collections company myself (which seemed like a scam company in and of itself), gave them the receipt number from the "delinquent" payment I made directly to the club, and was assured that they would reach out to the club and close the account. I understand that most negative reviews come from disgruntled, lazy customers who don't pay their bills and feel violated when collections companies come after them for legitimate cause. I'm not one of those people. My wife and I aren't careless or irresponsible and it's disappointing to see the black eye that this has put on my wife's otherwise incident-free credit history. Moreover, I'm disappointed in the complete lack of professionalism and egregious laziness of the Workout Anytime employees who failed to 1) correct this simple problem in the first place and 2) take responsibility and follow through on the promise to correct this issue with the collections company and keep solid communication with us through the process. I'll never be taking my business here again.

When I decided to cancel the membership I filled out the cancellation form that I was instructed to fill out however the following month money was pulled out of the account. I called the gym and spoke to a female employee and she informed me that it takes 30 days for the cancellation to take effect and that I wasn't going to be charged again. So I paid for another month, OK. Next month comes and once again I'm being charged! So, I called the gym and he confirmed that they had my cancellation notice in. He then told me that he was forwarding it to the office to get my refund processed and that I would get a call from them to ensure I was taken care of. Another 3 weeks go by and yet another payment is pulled out! This time when I called they are telling me that my membership is active and has not been canceled! No refund! I couldn't beleive what I was hearing?!? I requested to speak with the owner as the employee was unhelpful and this has been going on for months! This is ridiculous! A person should be able to cancel a membership they are not using without having to go through all this! I was denied a contact information to someone higher up and they are refusing to process a refund and cancel my membership! Well, it gets worse.. They now have turned me into a credit agency and are ruining my excellent credit! What kind of business are you running?!?!? Since I cannot get any contact information to your main office this review is going up. Make it right or I'm getting an attorney as this is a SCAM!

During the contracted period of 1 year with the family plan everything was great. The problem happened after my contract had ended. When I saw that they had billed me for the next month I called to cancel my membership. Since this gym is normally a month to month gym, this shouldn't have been an issue. They informed me that i had to send a letter into another address to cancel my membership and that the extra billed month would not be credited. I mailed the letter in the very next day and thought that would be the end of it. I called almost a month later to make sure that they received my cancellation and they had nothing in their system. Dan (manager) at the argyle location had an attitude like it wasn't his problem and said I had to send in the cancellation with a certified letter. Sounds like a scam to just continue to bill people who have already tried to cancel.

Great gym. Lots of different machines to use and plenty of free weights. A few muscle heads that spend over an hour on the squat rack but that's not every day. Shaquille is awesome. He will show you how to do anything you're not familiar with and make sure you use the correct form so you don't hurt yourself.I have heard that trying to get out of your membership is an absolute nightmare but I don't see that being something I have to look into in the near future.

We never had time to visit this location and had actually was able to go twice due to work. We joined this club with our other district managers. After paying month after month and unable to attend we went on line to their web site, filled out the cancellation of the gym and was told that was all we needed to do, after checking my checking account, they kept automatically taking the money from my account!! This also happened to two others who cancelled. I immediately called the location and was spoken to very rudely and I called my bank and put a stop to them withdrawing my money automatically especially since I cancelled the membership and talked to them personally. Now, I have a credit agency calling me... Mind you.. My credit score was rated excellent.. They turned me into a credit agency !! This is ridiculous!! I'm getting copies of my credit report and then taking it to an attorney. This could impact me for thousands of dollars on interest fees being higher due to this fraudulent company. I will be reporting them to the BBB , the media , Facebook, and anyone else. Do not join this gym!!!

For the most part I really like working out here because they are very nice but they changed the details of my contract and it kind of upset me and my wife. I pray extra so that I can bring anyone as many times as I want to and all of a sudden they said that you cannot bring the same person multiple times because of that I may consider joining a different gym. Really disappointed that they changed things up