Workout Anytime Jacksonville Oakleaf

I work for reputable construction company in Arglye Forest. Today I walked in and spoke with Dan C. I explained to him that I was under contract to work for a few months and that I didn't live on this side of town. I let him know I have a membership elsewhere and I was thinking of trying a gym on this side of town because I don't know how long the contract is going to last. It could be for 3 months or it could be for 6 months. I live near the beaches and I am usually too tired to go to the gym after the one hour commute. Dan starts to berate me saying "I'm sick of you people coming in here trying to get a free membership. Let me tell you something that you don't walk into a gym and say you don't live on this side of town and that you want a free membership." He had the worst stink attitude and a chip on his shoulder the whole time we talked. I was embarrassed and so uncomfortable. I sarcastically​ said "Wow you just sold me on a member ship." He says "you'll be sold if you can pay the fee and dues." He gave me a week trial membership but I don't want to go there. I would never spend money at a place that gives that first impression. I think maybe it was because I was dressed in my work clothes and I didn't look upper class? I literally just got off of the job site. My company has over 100 employees working at that site. I would have no problem referring my coworkers. But this is not a place I would send anyone to workout. That was my first impression. I would hate to pay money for a membership and find out later down the road that the employees have the audacity to treat someone this way. I'm glad I didn't pay first and have to go through the hassle of cancellation. I'll take my money elsewhere.

When I decided to cancel the membership I filled out the cancellation form that I was instructed to fill out however the following month money was pulled out of the account. I called the gym and spoke to a female employee and she informed me that it takes 30 days for the cancellation to take effect and that I wasn't going to be charged again. So I paid for another month, OK. Next month comes and once again I'm being charged! So, I called the gym and he confirmed that they had my cancellation notice in. He then told me that he was forwarding it to the office to get my refund processed and that I would get a call from them to ensure I was taken care of. Another 3 weeks go by and yet another payment is pulled out! This time when I called they are telling me that my membership is active and has not been canceled! No refund! I couldn't beleive what I was hearing?!? I requested to speak with the owner as the employee was unhelpful and this has been going on for months! This is ridiculous! A person should be able to cancel a membership they are not using without having to go through all this! I was denied a contact information to someone higher up and they are refusing to process a refund and cancel my membership! Well, it gets worse.. They now have turned me into a credit agency and are ruining my excellent credit! What kind of business are you running?!?!? Since I cannot get any contact information to your main office this review is going up. Make it right or I'm getting an attorney as this is a SCAM!

The gym is decent, but I'm entirely unimpressed with the customer service. My wife and I both had accounts linked to a debit card that expired in May. After receiving my replacement, I went directly to the gym to update my information. Several weeks later, I received a notification that the card had been declined for my wife's account, but not mine. I went back to the gym and spoke with the same representative about this issue and he informed me that the expiration date had been entered incorrectly. I gave him the correct information and naturally assumed that this problem was over. I was wildly incorrect. Over the next two months, I received multiple notifications indicating a declined payment on my wife's account. Each time I went in to speak with a representative at the front desk and was told "huh, that's weird. Let me take a look at your account. Okay you're good to go." In July, my wife was finally slapped with a collections notification due to lack of payment on my wife's account. I took the notification to the gym and asked to speak to a manager about the issue. The sales manager simply told me to pay the collections company. I'm not sure if he didn't understand the negative impact of bill collectors on a person's credit report or just didn't want to deal with it. After explaining that I wanted them to contact the collections company and retract this bill due to the fact that I had tried countless times to pay it, he assured me he would talk to the general manager and correct the situation. I then asked to pay the bill directly through the club. He stated he needed an updated credit card on my wife's account (clearly indicative that my MULTIPLE visits to update the account information were completely ignored). I gave him the card, but it wasn't until two days later when I contacted the gym AGAIN to follow up that I was actually charged and given a receipt. It's now been over a month and I have yet to receive a single call from anyone at Workout Anytime stating that they followed through on their promise to correct this situation. I called the collections company myself (which seemed like a scam company in and of itself), gave them the receipt number from the "delinquent" payment I made directly to the club, and was assured that they would reach out to the club and close the account. I understand that most negative reviews come from disgruntled, lazy customers who don't pay their bills and feel violated when collections companies come after them for legitimate cause. I'm not one of those people. My wife and I aren't careless or irresponsible and it's disappointing to see the black eye that this has put on my wife's otherwise incident-free credit history. Moreover, I'm disappointed in the complete lack of professionalism and egregious laziness of the Workout Anytime employees who failed to 1) correct this simple problem in the first place and 2) take responsibility and follow through on the promise to correct this issue with the collections company and keep solid communication with us through the process. I'll never be taking my business here again.

During the contracted period of 1 year with the family plan everything was great. The problem happened after my contract had ended. When I saw that they had billed me for the next month I called to cancel my membership. Since this gym is normally a month to month gym, this shouldn't have been an issue. They informed me that i had to send a letter into another address to cancel my membership and that the extra billed month would not be credited. I mailed the letter in the very next day and thought that would be the end of it. I called almost a month later to make sure that they received my cancellation and they had nothing in their system. Dan (manager) at the argyle location had an attitude like it wasn't his problem and said I had to send in the cancellation with a certified letter. Sounds like a scam to just continue to bill people who have already tried to cancel.

Piss poor management. Waste of time and money. I'd rather be at planet fitness. Don't believe just visit. Place hasn't been cleaned since it opened.....In response to whoever claims to have contacted me. You're an absolute liar. How could I be behind in payments my first time entering the gym? Apparently you have no clue.

Do not under any circumstances get a membership to the gym. Gym is constantly overcrowded. But what's worse is the cancellation process, they make you physically write and mail a letter stating why you want to cancel plus an agreement number. If you just cancel your debit card they will continue to bill you and then put you in collections. This is a very bad business practice. Do yourself a favor and don't get yourself involved with this shady business.

If you live in the Oakleaf or even the Orange Park area, then you need to make a trip to this gym! Its facilities are fantastic and offer a wide range of options either for weight lifting or cardio and everything in between. You can't beat the price, workout options, personal trainers or staff, and not to mention it is open 24/7, which is great because my schedule is my toddlers schedule. I encourage anyone who joins to utilize the personal training options they provide there (first session is FREE). MAKE SURE YOU ASK FOR ANTHONY. He is simply one of the best personal trainers I have ever had. I felt extremely confident in his weight lifting and personal training knowledge and experience. He was able to answer every question I had with accurate and concise information. He never once pushed me to a limit where I felt uncomfortable, unlike some trainers do, but I always got a great workout and felt amazing on those drives home. He made sure I enjoyed my workouts every time I came in. Honestly, he felt more like a friend then a personal trainer. I recommend 24/7 Workout Anytime to all of my family and friends. Simply a great place to get in shape in a friendly and welcoming atmosphere. 10/10!

It's a nice gym with options for free weights and machine weights. Plenty of treadmills and the monthly payment is under 20 bucks. 24 hour access. It gets crowded during peak hours and I'd like to see more incline and decline benches.

I've been working out here for about 6-8 months now. Its a great gym. Not very big, but it has everything you need to exercise every muscle group. The equipment that is available is suitable for those looking to lose weight, as well as those looking to gain weight. Staff is friendly. Everything is always clean including the bathrooms. There are many like myself that come to lift heavy to gain weight but everyone is respectful and relatively quiet. Two tanning beds and a hydro massage bed if you're into that kind of thing. For $15 dollars a month with 24 hr access it's pretty unbeatable if you live in the area.

Workout Anytime is a small "discount" gym that allows you to get a membership on a month-to-month basis rather than being stuck in a contract. I had previously been a member of Planet Fitness but found it difficult to be able to workout in the hours that they were open and didn't want to pay the higher price for late night access. Workout Anytime has the benefit of being open 24/7 although they are only staffed during limited hours.I have not yet spent significant time her but from my first experience, the gym is smaller than I expected but is nice and modern and clean. Outside of cardio equipment (of which there seems to be plenty), there appears to be only 1 or occassionally 2 of each of the main pieces of gym equipment available. This may not matter at non-peak hours but I can see it being a huge headache for those who come during the busy times. You may find yourself having to alter your workout to accomodate busy machines/weight systems. The free-weight area is not much more extensive. They have everything you need but once again, there is only 1 to be shared by everyone. I know that at PF, the Smith stands were constantly being waited on and with only 1 in this gym I can see that being an annoyance.However, on the positive note, the staff is very friendly and helpful. The price is reasonably cheap but about the same (just with different perks) as PF. There is no long-term contract which is a huge plus but they do tack on some fees that they don't bother to mention on their website like a $49 enrollment fee and a $29 yearly maintenance fee (regardless of the fact that you have no contract). So, if you really calculated it out, on a yearly basis you are really paying more like $25/month.That said, this gym is the closest one to my house so I'm hoping that helps me start to lose the chub.