Kids Gym, Inc. located in Portage, MI, offers a comprehensive gymnastics program for children. The gym focuses on fostering skills, confidence, and enjoyment through professional and engaging instruction. They provide a variety of classes, including open gym, skills clinics, and summer camps, catering to different age groups and skill levels. Many parents commend the gym for its patient and caring staff, especially in handling special needs children.
However, the gym has received complaints about its customer service, specifically regarding the front desk staff, and issues with class waitlists and structure. Overall, Kids Gym, Inc. is highly recommended by most reviewers for its quality instruction and positive environment.
Pros:
- Engaging and knowledgeable instructors.
- Positive environment for kids.
- Patient and caring staff.
- Good for special needs children.
- Clean facilities.
- Variety of classes and events.
- Structured and affordable programs.
- Helps develop confidence and skills.
- Great for working parents.
- Most reviews are highly positive.
Cons:
- Rude front desk staff.
- Classes fill up fast with waitlists.
- Some issues with class structure.
Location / Contact
- Address: 9027 Portage Industrial Dr, Portage, MI 49024, United States
- Phone:+1 269-323-7657
- Email:[email protected]
- Website:kidsgyminc.com
Rating Stats
Reviews (50)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 50 reviews.
The address is: 9027 Portage Industrial Dr, Portage, MI 49024, United States .
The contact number is +1 269-323-7657
This service is listed under Gymnastics Center .
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Mirsada Brillati
5 years ago
Very rude and unprofessional front desk receptionist, she has no business in representing a business, especially one that has to deal with children. We were customers here and will never be again, and nor will our family and friends, there is better out there than this.
Ariella Brillati
5 years ago
The front desk staff at this place is just awful. She is the most unfriendly and rude individual I have ever spoken to, and should never be the face or voice for your company. I signed up both of my children to take classes here and paid for the classes, we had never shown up for the first class even and called to have a refund due to some unforeseen circumstances, the rude woman on the phone was just so unbelievably mean and uncaring saying they would only refund me half of my money and that’s how it was and I have to deal with it. She was cold and could careless about my concerns. I will never come here in the future. I would think a company would care about their customers and be a little more understanding. She also informed me there was no reason I should talk to anyone else because the owner would tell me the same thing.
Jen Stuerebaut
5 years ago
My nephews both came here and since moving to Michigan we have consistently been attending. My daughter is now 4.5 and she loves her kids gym days. The staff is extremely caring and knowledgeable. The place is extremely clean .The staff talks to our kids about events coming up instead of taking past them. The staff handles situations discreetly and respectfully. The extra events like Thrills and Skills are amazing opportunities for the kids and well priced. My daughter continues to develop and grow in Independence, confidence, self love, and achievement with assistance from her time at KG. Thank you kids gym for offering schedules for working parents and providing a great program and am affordable price. Kudos.
Matthew Plantenga
5 years ago
I went and watched my best friends daughter, Lucy, on a Tuesday night and it looked like she had SO MUCH FUN!
Timothy Fuller
6 years ago
Chaparrita Jimenez
6 years ago
Philip Parr Jr
6 years ago
Pedro Alvarez
6 years ago
Best option for your little gymnast
Amanda Hawes
6 years ago
Wonderful coaches who care!!
Michele Akers
6 years ago
My daughter loves coming here for gymnastics