Powerhouse Gym Kalamazoo, located at the Westnedge Corners Mall, is a 24-hour fitness haven for bodybuilders and casual lifters alike. This gym boasts an extensive array of machines, free weights, and additional fitness services such as personal training, massage, and a Kids Zone. Members appreciate the cleanliness, friendly staff, and the top-quality equipment. However, despite its conveniences and positive gym experience, the cancellation process has drawn significant complaints. Handling this issue could elevate the reputation of this otherwise stellar facility.
Do keep in mind, Powerhouse Gym Kalamazoo consults with ABC Fitness Solutions, which has been flagged for difficult and cumbersome membership cancellations. Be sure to weigh this aspect of the gym membership while considering committing to this facility, especially if you're not a local.
Pros:
- Open 24 hours daily.
- Wide range of equipment.
- Clean and well-maintained facilities.
- Friendly and knowledgeable staff.
- Suitable for both beginners and experienced athletes.
- Offers additional services like personal training and massage.
- Includes a Kids Zone for busy parents.
- Free water bottle refills and showers.
- Not crowded even during peak hours.
- Reasonably priced year-long memberships.
Cons:
- Complicated and lengthy cancellation process.
- Higher short-term membership costs.
- ABC Fitness Solutions' poor customer service.
Location / Contact
- Address: 4413 S Westnedge Ave, Kalamazoo, MI 49008, United States
- Phone:+1 269-254-8711
- Website:phg-kalamazoo.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 20 reviews.
The address is: 4413 S Westnedge Ave, Kalamazoo, MI 49008, United States .
The contact number is +1 269-254-8711
This service is listed under Gym .
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Hunter Delor
1 year ago
(Click for full review if not displayed) Very nice gym for the local casual lifter/ bodybuilder. Definitely has an assortment of machines and free weights which is nice - bathrooms are clean and in nice condition. The bench press benches are weirdly low which is my only equipment complaint.Why do I give them 2 stars? Short term member costs - and termination of membership issues. My membership (the best they could do for 2 months) was $85 for the first month ($40 membership fee), and $45 a month afterwards. End all be all, it was going to cost $130 for two months I planned being there… expensive . However, I play college football and the gym looked like it checked enough boxes w/ equipment - decision was made.I worked out around 7-8pm every night Sunday-Wednesday for a few hours and the crowd was small enough I could get done what I needed and leave - I liked that. Left Kalamazoo for New York in August - did not use the membership after July at all - forgot about it. Sadly, forgetting about the membership cancellation cost me $90 for two more months. In the end I spent $220 for two months of use and asked for the $90 back but ownership says no. I made a simple mistake that other companies that offer memberships usually reimburse - as I clearly did not use their service - but they dropped the ball on that one.What do I recommend for potential members? Don’t go here UNLESS you live here year round and do not have access to another gym. The costs are lower for those who purchase year long memberships - which are very reasonably priced.
Jeffrey Kurtz
2 years ago
I just moved back to Kalamazoo after living in Chicago for 9 years and Germany for 11; so it has been a long time. I was a member there in the 90s and a personal trainer at a powerhouse in chicago in the early 2000s; and this is still the …
MrWadeLee
2 years ago
The staff are amazing, kind, and flexible for whatever your fitness needs are. The facilities are cleaned kept up every single day! Other patrons are respectful of your time and work flow. This is definitively the BEST GYM in Kalamazoo!
Samantha
2 years ago
Been a member since opening. Lou is by far one of the best business owners, let alone gym owners. He keeps friendly staff, clean equipment and is always updating the layout and his equipment. Definitely worth your while if you are looking for a good place to get a solid workout in.
Spencer Boyd
3 years ago
Great gym with all the equipment you could want, all new and clean. The staff are always helpful and pleasant. They have handled the pandemic with grace always keeping health and safety in mind. I can't recommend this gym highly enough
Morningstar Valentine
3 years ago
I’ve been to many gyms in my life, but non have had the atmosphere or cleanliness of this gym. I’ve been to MegaGyms in big Cities, I’ve been to the chain gyms that you can find everywhere, but non have been worth a 5 Star or for me to want …
B P
4 years ago
Happy to see this gym has a 5 star rating. Without a doubt this is the best gym I have ever been to. No it doesn’t have a pool and some of the amenities like some of the other gyms out there, but as far as a “pure gym” goes; this is the …
Michal Overholts
5 years ago
Great gym. Tons of equipment and staff is helpful and friendly. Membership also offers boot camp classes which are high intensity fitness classes led by experts. Clean facility also offers filtered water bottle refills, showers, Kids’ Zone, …
Antonio Costea
5 years ago
The equipment is excellent for beginners and athletes. The staff is friendly, approachable, and extremely knowledgeable. There are so many additional services from the Kids Zone for busy parents to personal training to massage and group …
Michael Machota
5 years ago
Toured the new Powerhouse Gym Kalamazoo last week. Then, I cancelled my membership at my old gym and became a member. Closer to home, larger, cleaner, new equipment, actual locker rooms, water fountain which fills bottles, and staffed early AM-late PM. Inaugural workout there this morning. Planning 4-5 days of workouts there weekly.