Providence YMCA/Ball Family Center

Staff are great! Lots of great excersise equipment

If your kid is over 8 there is no way to work out by yourself. Or fun acrivities for them. I am really disappointedit didnt use to be like that its really sad😞 …

Gym is fine. Some things can be improved. Water/ Drink machine has been out of order for awhile now. No maintenance on exercise equipment, some don't count correctly anymore and cleaning locker room desperately needs attention. The lockers are disgusting, dirt covering handles and doesn't look like shelves in lockers have ever been cleaned.

You would think they are nice enough to help out a struggling family with a discount obviously I'm not making enough if I'm on food stamps and I showed a letter from what I made the year from Irs.but some rude lady named Vivion with a hard to understand accent kept making it super difficult for me not even trying to help whatsoever asking for me to go through so much trouble to notorize so many things basically wanting to make it hard for anyone like it was coming out of her pocket.. Aren't these facilities promoting wellness for families? For the public to be more healthy? ymca isn't what it used to be. The staff before were so pleasant and nice it felt like family. I'm very upset. This Vivion person needs to have better training because she was awful.

Update 1/7/22: Sadly I had to cancel my membership. They do not allow swimming between 1-4pm. Apparently all of KC does this. My children do their PE at this time during the school year, so we will need to find another Facility.Swimming update: Mackenzie and Eric were awesome. They tested my 7 year old and gave her the green dot to swim. They even turned on the slide! The water class instructor was super kind and let us slide during class. We will definitely be back on Tuesdays!I wish there was a second family locker room. Frequently a single individual will occupy the room for 15 minutes instead of using the adult locker rooms.

I went up to register my silver sneakers membership and 2 people at the desk but only one actually helping people. There were no brochures for any of the pool sessions I was told to use my phone and take my own picture for reference, after much looking they were able to provide a list and times of classes. Half way through the enrollment I left as the person flitting here and there left me to help the other person at the desk, I thought she worked there but she really didn't help anyone she just sat there looking at the computer. The person that was helping me seemed very confused and disorganized...not a great experience. Will give the facility a try but not expecting to much from the place....

They are doing as well as could be expected with the covid stuff going on...

Great workout! Nicholas subbed for Kate in boot camp tonight. He was great!

I’ve been attending this Gymnasium for over a week and I enjoy the scene without being harassed by workers of this facility!!🙏🏽 …

Staff was very nice, and informative. I can't wait ti get started on my journey!