Providence YMCA/Ball Family Center

I went in there and there where a lot of kids cussing and running​wild

This place is a joke. Whenever I called up there I always talked to someone who had no idea what they were talking about. So I ended up going up there another bad experience the lady I spoke with is dumber than a box of rocks. She never knows what she is talking about and has an excuse about everything! dont know how half the people up there still have jobs.

Called twice. The first time they picked up the phone and hanged up on me and the second a man answered very rudely! He was complaining about not being able to hear me and when I would speak louder he would ask if he could talk to an adult because I'm a "kid" sorry sir but I am not a kid. Very rude phonecall. I was asking a simple question. Regardless if I'm a kid or grownup I believe you could've answered that simple question or ask if I could speak louder in a more polite way.

Nice facility. Family friendly.

Great facility, friendly and very helpful staff! What more could you want?

Great and friendly staff! Well maintained equipment and environment! Friendly faces all around

So were should I begin. I signed up for a family plan a few months ago. Upon signing up they said it was $83.00 a month and they needed a thirty day notice of cancelation. My family and I only used a hand full of times and discovered it was a horrible place to work out for many reasons. Day care hours were unusable. On Sundays daycare was closed but parents still brought kids anyway and the kids just ran around the gym like maniacs. Equipment is old. People working the front desk don't have a care in the world. The list goes on and on like this. So I went to go cancel my membership and they said I had to pay $130 to do so. Apparently I signed a one year contract, they just changed the word "contract" to "agreement". But all of this was not disclosed to me. They are thieves, con-artist and liars or unethical. I highly recommend you don't go here or take your kids here.

Good facility it's a ymca not thenother big named well funded gyms like a 24 hour. Agree with some other comments staff needs to be more knowledgeable.

I love that place.. sometimes it does get crowded but what do you expect right... its a gym.. i really enjoy going in the AM.

It is cramped...and I tried the daycare one time - for like one hour...agree w/other reviews: crowded and staff not too well-trained or helpful - it was our one and last time. Some of the kids programs are 'eh' - so one household member works out, that's about it.