Fitness Factory Charleston

Honestly the best gym I've been to there's a lot of machines and room and has great lighting, you should definitely go to this gym, just don't go to the one in lake Mead it's a little smaller

I have never had any good experiences with this facility or the staff. I have tried many times to become a member with my spouse and have been so insulted every time that neither my spouse nor I have ever felt welcome. I do not recomend this facility and I do not intend to give them any more of my time. I am very unsatisfied and can only hope anyone who choses to go here are more satisfied than myself.

I like it a lot. It’s a weight lifting gym. Got lots of free weights which is perfect! It’s evenly distributed across the gym so nothing is too crowded.

Not a bad gym, overcrowded at certain times, and groups of kids that are there to just socialize but that's normal at commercial gyms. The biggest thing that should be addressed is the fact that the weights are never put back nor are their workers putting them back in the places they need to be. Workers should be doing that once an hour to make it more clean and organized.

I wasn’t sure if I’d like this place coming from Lvac (didn’t want to make the commute) but surprisingly I actually really enjoy this gym. My only minor complaints are that the music is so loud I can hear it over my headphones sometimes. The weights are never put back in the right spots and you have to go looking for dumbbells and plates. When I go it’s not to crowded until I’m about to leave and it seems like a younger crowd comes in and just hangs out and what not. The staff has all been friendly to me. I think the guy told me in June or July the sauna and stuff was opening with more leg equipment. So that’ll be nice.

There is a guy named Josh that works here. I guess he thinks he is the parking lot patrol, he is rude and tried to come off as authoritarian. But when I didn’t buckle he became upset and then threatened to cancel my sons membership all because of the location I pick my son up from. If he would have approached the situation different and more on a professional courteous level, he might have been successful in what he was wanting. So today 05/19/2023 when my son finished his workout, the same unprofessional person asked my son for his membership, all because he got his feelings hurt per his conversation with me. My son is not a problem, he has never caused any issues in this gym. This was total retaliation for my conversation with him the other day. Some people are very sensitive. This is very poor representation for a business that depends on membership fees to pay employees and to keep the doors open. So at least for now I guess my sons membership has been canceled, at least until I speak to the manager if this location.

I love this place it's the best place to workout the manager here is the best she treats everybody would be up most respect I love this place they treat you like family and if you have any questions the manager she goes out of her way to help you it's the best jim I've ever worked out at by 4 I give it five stars in two thumbs this place even help me with my self-esteem it helped me get in shape mentally and physically it's just the best gym I've ever seen or been to I just want to say thank you to the manager.

I love this place you get treated like family from the moment you walk in this is the best place I've ever worked out at I think the whole world should know how nice this place is and how they treat everybody like family. God is love. By Allan Lee Griego

The best place to work out. I love it hear it's like working out at home. The manager is genuine caring she really wants to help she puts the time in to understand what you want to do and she helps in any way she can within sincere heart. The world needs more people like her in the world.

Only thing keeping me to come back is the fact I live around the corner from here. Other than that I been coming here for a year and nothing has changed for the better but worse. This gym basically has no amenities. Sauna is NEVER open. Pool has never been open. Sauna when it is open it’s not 24 hours. The little room where they do the classes in is not available for anyone anymore. I was able to go in there to stretch and not anymore. The paper towels are never restocked. Smells gross. I haven’t seen anything change for the better. I pay $17 a month. I heard it went up to $19 for new clients. Not worth it.