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Planet Fitness in Garden City offers a clean and spacious facility with a friendly and accommodating staff. Located at 5866 Middlebelt Rd, the gym features a wide array of workout equipment and amenities like hydro massage beds and tanning beds. It's an excellent choice for fitness enthusiasts, especially those seeking an affordable gym with a welcoming environment.

Despite some issues, such as staff rudeness and the need for more payment flexibility, Planet Fitness remains a popular choice for its cleanliness, equipment availability, and 24-hour operating schedule on most days. Whether you're new to working out or a seasoned gym-goer, Planet Fitness provides a supportive and convenient space for your fitness journey.

Pros:

  • Clean and spacious facility
  • Friendly and accommodating staff
  • Wide array of workout equipment
  • Affordable membership options
  • Hydro massage and tanning beds available
  • 24-hour operating schedule on most days
  • Convenient location
  • Rarely crowded, even during peak hours
  • High membership satisfaction
  • Promotes a welcoming and non-judgmental atmosphere

Cons:

  • Some staff can be rude or disrespectful
  • Limited payment methods
  • Issues with billing errors and membership cancellations

Location / Contact

Rating Stats

4.4

out of 5.0

16 reviews
5.0
6 reviews
4.0
5 reviews
3.0
13 reviews
2.0
70 reviews
1.0

Reviews (110)

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Best Planet Fitness in the area!! The staff are all very courteous. The facility is very clean, and there are multiple cleaning stations. Highly recommend this gym.

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I can't workout with a mask, so I paused my membership. They unpaused it automatically and charged me many months and the manager Molly refused to waive my fees. I'm straight on them. I don't want to patronize a company that steals from me like that. I was happy to return until this happened. Now I go to a different gym.They waived my fees since this review. I'm glad to be back. I don't like the attitude of a couple of employees, they act like rejected police but otherwise, it's a great place to workout.

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I have a membership BUT I wanted to test them…I came this position at 12:01 am .. I asked them “ I need a restroom only”, a girl told me “ you have to have a membership, then you allow to go the restroom “ .. Is it a good deal? If you need a restroom and go to any restaurant, Do you think they will ask you to buy a food first???

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So I attempted to start a new membership I went in and the guy Alden told me I had an unpaid balance for this particular location, an account from 2020 that a rarely used because of covid-19 I asked for the account number and customer service number, the guy Alden was rude and told me that they were not going to do anything other than refer me back to them. I asked him if he could waive some of the late fee payments so that I can work something out to pay off membership to start new one he refused. I then asked for corporates phone number and he refused to give that information to me as well. I then called after I left and spoke to Alyssa and she was very rude as well when I asked them to cancel the new account that had been started so I wouldn’t be billed anything additional until I figured out what was going on with the other account she rudely told me it had been cancelled and disconnected the phone. I do feel as if both parties were extremely rude and bias I ended up contacting a different gym that I also had a balance with and paid off my balance in full just because I was treated with respect and care on top of me being 6 months pregnant I will never attempt to step foot in this place they don’t have child care, nor a sauna or a pool but think they can treat people mean over a 25.00 membership if they were willing to help and understand my situation I would have gladly paid them money. But since I was not considered I will pay off balance at a later time. Do not goto this place it’s a rip off and they will charge you hundreds of dollars on member ships that were suppose to be cancelled years ago

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I like this particular gym, because I started going here the same year it opened. The staff is usually friendly and helpful, and it’s not crowded; during the times that I go. I started going back, since the COVID numbers are back down. I updated my address with the manager, and the young lady behind the desk behind him starting laughing when I told the manager, my name to update the address. He asked what’s funny, she didn’t respond. I thought it was bizarre, but she usually isn’t friendly to me, when I come in. I’m going to look into just going to the gym that’s closer to me now, and see if that works out better,

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I been coming to PF for a year now. I love it here, it’s always clean and never having to wait for a machine is always a plus. Staff is always kind and courteous. I would easily give more stars, but I just can’t with the reason below.In support of mental health awareness PF offered teens ages 14+ to work out in the summer for free. My teen, who is a high schooler did the summer pass and enjoyed it. It was very convenient because I was able to drop him off and attend to his younger siblings and pick him up when he was done.Once the summer pass ended, all this was taken away, not even just the free part. Teens under 15 are no longer allowed to come or get their own membership. To attend, teens (aged 14) can ONLY come with a parent/guardian and stay with a parent/guardian the whole time. They can’t be dropped off and picked up when they are done. Does this even make sense? If PF is in support of mental health awareness, how do you give something and take it ALL away?? That in itself can cause “mental health” issues, especially for teens who are more susceptible to it. So if you are going to promote something, you really need to revaluate and reassess what your actually promoting and to who. It should coincide with your rules and policies pertaining to the age requirement for obtaining a membership. This is very hypocritical. If the summer pass is offered for teens starting at age 14, then when it ended the same teens (aged 14) should be allowed to get their “own” paid membership (obviously with parents permission and supporting documents). The summer pass shouldn’t have been offered to teens starting at age 14 if they aren’t allowed to get a paid membership when the promotion ended. It’s even more frustrating that the club staff can’t even help with anything because this is your “rules”. Do a better job at your so called “promotions/raising awareness” :(

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Love PF in general. Been to a bunch in Metro Detroit; Redford, Southfield, Dearborn, Warren and this is by far the cleanest and brightest so far. The others aren't bad but this one is just a bit more.

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No one bothers you at all you can focus on your training.

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Fair price clean and plenty of open equipment 😉 …

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Clean and well-managed. Employees are very accommodating.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 110 reviews.

The address is: 5866 Middlebelt Rd, Garden City, MI 48135, United States .

The contact number is +1 734-742-5924

This service is listed under Gym .

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