Planet Fitness

It is extremely disappointing considering I was very excited to see this location open near the community of Watts and Willowbrook it offered an affordable way for those in the community to address and meet their fitness goals however in the short time that I have been a patron at this location I have been met with poor communication and extremely rude behavior from the staff and nonchalant attitude from the manager. The fan was not not on at this location and when I asked if the fan could be cut on a staff member blew me off after waiting approximately six minutes yes I timed the wait I had to go to the front Desk the staff member there informed me that the fans were not on due to Covid I asked why all she did was say it was because of the pandemic when I inquired with management he told me it was due to a fire alarm routine cleanup that they have to do however again he was very nonchalant and extremely rude I have a medical condition that was affected by the lack of airflow at this location it is sad that this community has a stigma and it is businesses like this that Contribute to the poor and negative stigma that this community has with their poor service this is why many in the community would rather support a gym at a different location or business outside of the community because businesses come and they treat the patrons with little or no respect had I had a lupus flare up it would’ve been all bad for planet fitness today

I came to this gym the day it opened up again and I’m honestly so thankful to be able to have a gym membership with a location that is convenient, clean, and has great customer service. Some people expect gyms to have staff members that smile at you every single time that they come in but that is so unreasonable. We come here to focus, not to make friends with staff members lol. They’re busy either keeping equipment clean.. or attending to guest that are considering getting a new membership.Love this place for the goals I have at the moment. I’m gonna be sad to leave once I have new goals and need better equipment 😭😭😭

Great staff, very clean, one of the best PF

The people are friendly and helpful environment is very welcoming

Great place always clean and the staff is great as well!!

AC is on high all the time instead of sweating I don't since its so cold in there

Nice place to work out not that many ppl in the gym nice and quiet

Great location staff is courteous answers all questions clean gym to workout in.

The staff is great, having a gym close to home that is open 24 hours even greater,

Always clean, the equipment is in excellent conditions, staff is nice and kind.