Wellness Today, located in Lubbock, TX, offers a blend of fitness and physical therapy services. The facility features a range of equipment, a hot tub, and a heated pool. Members appreciate the clean environment and the flexible operating hours. However, the experience can vary, with some users reporting management and scheduling issues. The gym caters more to seniors and those seeking physical rehabilitation.
Despite the range of services, not all amenities are included in the membership fee. This gym may not suit those looking for a traditional gym experience, but it excels in physical therapy and rehabilitation services.
Pros:
- Caring and knowledgeable staff
- Plenty of equipment
- Hot tub and heated pool available
- Special monthly programs
- Very clean facilities
- Flexible hours of operation
- Great for physical therapy
- Not very crowded
- Friendly and helpful personnel
Cons:
- Additional fees for some amenities
- Management and scheduling issues
- Not ideal for traditional gym-goers
Location / Contact
- Address: 2431 S Loop 289, Lubbock, TX 79423, United States
- Phone:+1 806-771-8010
- Email:[email protected]
- Website:wellnesstodaylubbock.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 10 reviews.
The address is: 2431 S Loop 289, Lubbock, TX 79423, United States .
The contact number is +1 806-771-8010
This service is listed under Fitness Center .
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denmikseb
2 years ago
Need some physical therapy? Or a quiet place to work out? This is the place! Caring staff, plenty of equipment, hot tub and heated pool. Also special programs scheduled each month. I have been a member for years.
Michelle Welch
2 years ago
I broke my ankle and was recommended to come here and I am so grateful that I did. My experience has been great. I would highly recommend Physical Therapy Today.
Kelly Timms
2 years ago
This place is good for therapy but a joke as far as a gym goes. You pay for a membership but it doesn’t include the use of everything in tge gym, those things are extra. I think when you join a gym the price should include everything in the gym. Such a rip off.
Bill Van
2 years ago
After two years of COVID this gym still requires a mash to enter. In addition the require a mask to come into the lobby to ask a question and if you are not wearing a mask the front desk person yells at you. (they do not give you a mask)CRUNCH Fitness on Slide Road across from the Mall is much more friendly, larger with more classes and equipment!!!!!
Glenn Hill
2 years ago
I really like this place but it is not be right for the Gold's Gym crowd. It is never very crowded but it is full of people recovering from surgeries and seniors. Silver Sneakers qualifed. Clean, well run and owned by Physical Therapy Today.
Will Burks
2 years ago
The only reason I'm giving this business 1 star is because there isn't an option to give a lower rating. From the very beginning the scheduling was a nightmare. They would make no allowance for the fact that I work out of town and need an appointment later in the day. On the day before my appointment (1:00pm), I called to see if there was any chance of an appointment later in the day and the receptionist said they had an opening at 2:30, so I jumped at the chance. When I walked in they required masks and I didn't have one with me. I asked if they had one and they were more than happy to charge me $5, which I agreed to because I needed to get this appointment done. As she was running my debit card (they don't take cash) she told me that my appointment was at 2 and they wouldn't be able to see me today. I showed her the message confirming the 2:30 time. Didn't phase her one bit. That's when she turned to the dietician who was sitting on her ample behind watching this all play out and didn't even offer a solution. At that point I was done and asked to cancel the purchase of the $5 mask and I would go somewhere else. For the record, it would be a challenge to take a dietician who is 75-100lbs overweight very seriously. I never got past the front counter and I have no desire to go further into the building.RESPONSE TO OWNER:Thank you for your response. I appreciate the fact that you are on top of things in your business. I, too, wish the interaction had been more positive.
To Life
2 years ago
Not a good experience. I was treated like a shoplifter while trying out the gym for membership while working out with another member. We were spotting each other and working out together and I was told not to do personal training in the gym. They lost a potential membership and referrals to my Wellness clients for this establishment.
Tarran Clack
4 years ago
I have never been treated so poorly as I was in this gym. The manager was rude to me on more than one occasion. I tried to ignore her but she continued to go out of her way to make rude comments and be hateful. I hate this because all of the other staff and members were amazing.
John White
4 years ago
This is a great facility. I find all personnel to be friendly and helpful. As I have learned my routine i can do it with ease. I would highly recommend Wellness Today to anyone. The facility is always clean and well-managed. This has been a very good experience for me.John White
Jamee White
4 years ago
I have been very pleased with the Wellness Today group. They are very courteous, friendly and caring for all of my needs and concerns. All of them are knowledgeable with backgrounds, experience and education in Physical Therapy. I am gaining strength in my body with the program that was developed for me. The facility is always very clean, the equipment is first class, the times of operation are very flexible to my schedule, and it is a great place to meet and visit with other people.