Located at 5300 N 23rd St, McAllen, TX, TruFit Athletic Clubs – 23rd St. is a well-regarded gym known for its friendly staff and clean facilities. Open 24 hours on several days, it offers a flexible schedule for all workout enthusiasts. Members highlight the dedicated personal trainers, particularly Jacques and Jessica, who are praised for their knowledge and motivation. The gym features various amenities, including childcare, tanning, and chair massage services, making it a comprehensive fitness choice.
However, some reviews point out issues related to membership cancellations and specific equipment maintenance challenges. Despite this, the gym maintains a high overall customer satisfaction rating, with many clients appreciating the supportive and enthusiastic staff.
Pros:
- Friendly and helpful staff.
- Clean facilities.
- Open 24 hours on multiple days.
- Welcoming environment.
- Affordable membership prices.
- Knowledgeable personal trainers.
- Wide range of fitness classes.
- Includes amenities like childcare and massage chairs.
- Convenient location.
- Supportive customer service.
Cons:
- Issues with membership cancellations.
- Some outdated equipment.
- Occasional staff availability problems.
Location / Contact
- Address: 5300 N 23rd St, McAllen, TX 78504, United States
- Phone:+1 956-668-7325
- Website:trufitathleticclubs.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 5300 N 23rd St, McAllen, TX 78504, United States .
The contact number is +1 956-668-7325
This service is listed under Gym .
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Rebeca Rodriguez
11 months ago
Her class is very good, she knows her exercises and keeps us sweating‼️…Jessica is an excellent trainer🥰‼️ …
Esmeralda Robledo
11 months ago
One of the best experience ever! Staff was very welcoming, will definitely recommend this gym!
Leilani Estrada
11 months ago
Great gym. The ladies at the child care are really nice. My baby loves going there.
Mary
11 months ago
My last review was 3 stars due to iffy gym equipment BUT I had to update! Great environment for a casual workout. A few machines could be upgraded but it’s nothing too extreme anymore. The second tanning room has been out of service as well but one is available. I do wish the daycare staff schedule was posted for parents. Demi does a great job at handling high emotion situations and has always helped on the days my daughter sheds a few tears during drop off. She is firm BUT fair and I appreciate a worker who can gauge when it’s time to be strict and when it’s appropriate to be comforting. Last time we spoke she said she’s starting school back up soon so her schedule will absolutely determine my gym visits from now on. Overall great gym!
Valeria Rios
11 months ago
Love going to the gym here. Staff is super friendly and they help you out with any questions you have.
Ruby Buhat
11 months ago
The staff here are so attentive and friendly! I especially love the daycare staff, they are so sweet and I feel so secure leaving my child here while I get a workout in. 👌🏻 …
Elayne
11 months ago
My favorite person here is Yolanda. She’s super friendly and always approaches with a smile ❤️ she was extremely helpful with questions I had towards membership and with the programs this TruFit has to offer
Alfredo Yanez
11 months ago
This gym has improved soo much with equipment and staff. Very outgoing and friendly. Live the training atmosphere here , couldn't ask for more.
Paulina Lopez
11 months ago
This place has a very bad reputation of canceling your membership, thats the only way they keep their numbers up by charging you after canceling. After several failed attempts to cancel my account due to their “new system”, they still charged me even if it was an inconvenience on their end. I was finally able to “ cancel”and turns out they actually never canceled my account.
Cait B
11 months ago
good environment! Super friendly staff! Yolanda is super helpful and friendly! Good customer service! Everyone was helpful when it came to signing up for the membership and a super easy process too