Located at 5300 N 23rd St, McAllen, TX, TruFit Athletic Clubs – 23rd St. is a well-regarded gym known for its friendly staff and clean facilities. Open 24 hours on several days, it offers a flexible schedule for all workout enthusiasts. Members highlight the dedicated personal trainers, particularly Jacques and Jessica, who are praised for their knowledge and motivation. The gym features various amenities, including childcare, tanning, and chair massage services, making it a comprehensive fitness choice.
However, some reviews point out issues related to membership cancellations and specific equipment maintenance challenges. Despite this, the gym maintains a high overall customer satisfaction rating, with many clients appreciating the supportive and enthusiastic staff.
Pros:
- Friendly and helpful staff.
- Clean facilities.
- Open 24 hours on multiple days.
- Welcoming environment.
- Affordable membership prices.
- Knowledgeable personal trainers.
- Wide range of fitness classes.
- Includes amenities like childcare and massage chairs.
- Convenient location.
- Supportive customer service.
Cons:
- Issues with membership cancellations.
- Some outdated equipment.
- Occasional staff availability problems.
Location / Contact
- Address: 5300 N 23rd St, McAllen, TX 78504, United States
- Phone:+1 956-668-7325
- Website:trufitathleticclubs.com
Rating Stats
Reviews (120)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 120 reviews.
The address is: 5300 N 23rd St, McAllen, TX 78504, United States .
The contact number is +1 956-668-7325
This service is listed under Gym .
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Bruno Gonzales
2 years ago
Loved meeting the management and new people, am very excited to get into shape and into my new journey!
Cesar Guerra
2 years ago
Best gym ever, the staff is great, and they have all the machines here.
Kim H
2 years ago
Pedro helped us out, gym looks good & the staff is kind :)! 10/10 would recommend
Anthony Marquez
2 years ago
Love this gym, friendly co workers and thanks to the front desk pedro he helped me a lot
Denisse Maggard
2 years ago
My daughters love Lucy from daycare! Gym is awesome and I love the massage chairs too!If you are looking for a personal trainers snf thinking if it’s worth it do it! It’s worth it! I have Learn so much! I highly recommended Jacques! He is awesome! 🤟🏼
Daniel Zapata
2 years ago
One of the best gyms to go to if you're everbin a hurry they're practically always open. Friendly service and great people to catch a spotter or just another partner.
Annabelle Renner
2 years ago
I’ve been coming here for 6 months now, and it’s one of the most welcoming gym environments I’ve been to, the employees are so nice and helpful, if we have any questions they help answer it quickly and explain in a way it’s easy to understand!
Elizabeth Macias
2 years ago
Love my gym. I work out twice a day. 4:50 am is the best time. I just wish people would put away their weights at night. I enjoy it so much, I'm bringing friends to join...just please tell the group room to not put their music so loud when they open their doors...ahemmm cycling lol
Nancy Jacobo
2 years ago
I love this gym , everyone is so friendly and it makes me feel very comfortable. Jorge is an amazing front desk clerk. Definitely ask for him if you need help!
Liliana Mendoza
2 years ago
Terrible gym. Managers never returned calls. I’m not happy with the customer service. Kevin the district manager doesn’t returned calls. I left several message to call me and he always in meetings. I also had a issue with a refund since April and I barely got refund. I also cancel my membership for medical issues and I still got charge for the monthly fees. Front desk clerk are rude and they give false name. Clerk don’t care about their clients. They advertise been the best not im reality not good at all. Just stay away.