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TruFit Athletic Clubs on Ridge Rd is highly recommended for its friendly staff, knowledgeable trainers, and clean environment. Personal trainers like Rick, Amber, Evelyn, and Jose receive high praise for their professionalism and dedication, helping members achieve impressive fitness results. The gym also features a specialized women’s area, a spacious cardio section, and amenities like a daycare, cycling classes, and a sauna.

However, the gym faces some challenges, including outdated equipment, inconsistent maintenance, and occasional staffing issues. Despite these drawbacks, members appreciate the overall atmosphere and feel welcomed by the diligent and courteous staff.

Pros:

  • Friendly and knowledgeable staff.
  • Excellent trainers, especially Rick, Amber, Evelyn, and Jose.
  • Clean and well-maintained gym.
  • Specialized women's area.
  • Spacious cardio section.
  • Daycare and cycling classes.
  • Sauna always in top condition.
  • Consistent member support and motivation.
  • Comfortable and welcoming environment.
  • Great customer service.

Cons:

  • Some equipment is outdated.
  • Inconsistent maintenance of certain gym areas.
  • Occasional staff lateness causing inconvenience.

Location / Contact

Rating Stats

4.7

out of 5.0

115 reviews
5.0
4 reviews
4.0
7 reviews
3.0
1 reviews
2.0
3 reviews
1.0

Reviews (130)

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Amazing service especially the one that works at daycare name melanie great with kids , super friendly

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Highly recommend Group Classes with Letty! She’s amazing and she motivates everyone! We all love her!

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I really like going to this location, the staff is always friendly and attentive from the front desk, especially melanie cruz.

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The gym was clean and all the equipment/machines were functioning. The staff was friendly and helpful.

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Romeo is awesome i love seeing him when come in the gym it makes me grind more.

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I canceled my membership in person on March and they are STILL charging me to this day. I even got charged for the annual fee!!!! I JUST WANT TO CANCEL AND FOR THEM TO STOP CHARGING ME!!!!!!!!!!!!!!!!

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The staff was amazing but one employee was the nicest person ever her customer service was on point she was really helpful

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Front desk helpers are very nice especially Romeo always greeting customers and has a smile at all times :)

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Went in to get info about memberships and Melanie Cruz was so helpful! She answered all my questions thoroughly and with no hesitation. Lovely person!

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My experience was so amazing thanks to on of the employees named Melanie she answerd all my questions helped me out she was so nice her customer service was out of this world i rate this gym and staff a 100/10

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 130 reviews.

The address is: 1201 E Ridge Rd, McAllen, TX 78503, United States .

The contact number is +1 956-683-8808

This service is listed under Gym .

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