TruFit Athletic Clubs on Ridge Rd is highly recommended for its friendly staff, knowledgeable trainers, and clean environment. Personal trainers like Rick, Amber, Evelyn, and Jose receive high praise for their professionalism and dedication, helping members achieve impressive fitness results. The gym also features a specialized women’s area, a spacious cardio section, and amenities like a daycare, cycling classes, and a sauna.
However, the gym faces some challenges, including outdated equipment, inconsistent maintenance, and occasional staffing issues. Despite these drawbacks, members appreciate the overall atmosphere and feel welcomed by the diligent and courteous staff.
Pros:
- Friendly and knowledgeable staff.
- Excellent trainers, especially Rick, Amber, Evelyn, and Jose.
- Clean and well-maintained gym.
- Specialized women's area.
- Spacious cardio section.
- Daycare and cycling classes.
- Sauna always in top condition.
- Consistent member support and motivation.
- Comfortable and welcoming environment.
- Great customer service.
Cons:
- Some equipment is outdated.
- Inconsistent maintenance of certain gym areas.
- Occasional staff lateness causing inconvenience.
Location / Contact
- Address: 1201 E Ridge Rd, McAllen, TX 78503, United States
- Phone:+1 956-683-8808
- Website:trufitathleticclubs.com
Rating Stats
Reviews (130)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 130 reviews.
The address is: 1201 E Ridge Rd, McAllen, TX 78503, United States .
The contact number is +1 956-683-8808
This service is listed under Gym .
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John Medrano
2 years ago
I had come in to check the location out for my grandma wanting a gym membership. I had gotten helped by Justin who was at the front desk when I walked in. He showed me around and the gym is really nice. Turns out he was a manager and he made sure every question I had was answered. We will definitely be back soon!
Annakaren Orocio
2 years ago
I cancel my membership on September and they still took out money from my bank for the month of October and they also took out money for the cleaning when that gym is never clean restrooms and lockers are always super dirty. And on Friday the 4 they return so many people money because they were complaining they never clean and they can refund me my money they took out in October for a membership they cancel on September. Then you try to talk to them about it and the manager think his the owner and treats people bad by telling them things ps. Never again will be a true fit member They need new manager that treat people with respect.
Max Ruvalcaba
2 years ago
One of the managers, I believe his name was Justin. He helped me and my gf on whatever we needed and was just very helpful when it came to coming to a brand new gym. I really liked the overall vibe of this gym. 10/10 would recommend
Fabrizio Garcia
2 years ago
Roman was really helpful while guiding us through our membership registration. The staff in general are all really nice people. I would 100% recommend attending this gym.
Tiana Bernal
2 years ago
Tony was awesome with helping us sign up for a membership!! Made us feel very welcome and excited to start working out. We appreciated he knew several of the customers coming in to work out by name and checked up on them, great customer service!
Bill Brooks
2 years ago
The gym has a great setup for cardio machines and weights. My wife and I expanded our membership to include the addition benefits of the tanning bed and massage chairs. The problem is that the tanning bed has had half the bulbs out every since we signed up with no response to our request to have it fixed. The workers put the blame on management. Only one of the two massage chairs have been functioning as well. We requested to downgrade our membership since these items are not working but were told that we have to wait 45 days for it to go into effect. So I have to continue to pay even though they have not provide what they agreed to. Still a good gym. Just a few management issues.
Cee Con La Beard
2 years ago
Im editing my review.. And big improvement.. Clean place. Only thing is, broken plastic on the weights.
Roni Cavazos
2 years ago
Went in and got myself a personal trainer for 3 times a week because I know I'm a lazy person and would not commit otherwise. Was going to cancel it after a month but I saw huge results in that month and have stayed with the program. Almost 3 months in and I am still surprised with the outcome
Kayla Cabrera
2 years ago
joined and got myself a personal trainer in april and still at it. i highly recommend training with ricardo (rick). with him, you will learn to do it right, get support, force you to improve and you will see results faster. ive definitely improved so much since the first day i started training with rick. trust and believe that he will never give up on you. 10/10 personal trainer 💪🏽 the first photo i added is from the first few weeks i started to my most recent picture. #itpaysoff
Vicente Salinas
5 years ago
I am not sure if there is a GM or DM running Tru fit on ridge but I'm tired of seeing the same machines being broken and sometimes all machines for a certain workout for example all leg extension machines broken at the same time...