LA Fitness in McKinney, TX, offers members a spacious, well-maintained gym with a variety of amenities. The facility includes cardio and weight training floors, a basketball court, a swimming pool, racquetball courts, and a sauna. Most reviews highlight the cleanliness and organization of the gym, praising the exceptional staff, particularly Amy A. and Emily C., for their positive and welcoming attitudes. However, there are mixed experiences regarding customer service, with some reviews citing issues with billing and inconsistent management.

Despite these challenges, LA Fitness continues to draw members with its comprehensive classes and recently added juice bar, Shake Sum, receiving high marks for its smoothies and meal replacements. While some members noted maintenance issues and lack of adequate cooling, the overall vibe and range of equipment make it a compelling choice for fitness enthusiasts in the area.

Pros:

  • Spacious gym with various amenities.
  • Clean and well-maintained facilities.
  • Friendly and helpful staff.
  • Great selection of fitness classes.
  • New juice bar offering tasty shakes.
  • Two-story setup with cardio and weights.
  • Treadmills equipped with fans.
  • Convenient location with ample parking.
  • Welcoming and positive atmosphere.
  • Knowledgeable personnel at front desk.

Cons:

  • Inconsistent customer service.
  • Maintenance issues with AC and equipment.
  • Billing discrepancies and hidden fees.

Location / Contact

Rating Stats

3.9

out of 5.0

5 reviews
5.0
3 reviews
4.0
4 reviews
3.0
1 reviews
2.0
7 reviews
1.0

Reviews (20)

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Wow!! is the best way to describe this LA Fitness!! It is one of the best hands down in the area.I have never been to a cleaner and organized LA fitness facility/gym which is a huge concern of mine.One of the biggest reasons I like this location so much is the staff, they truly make the difference in how everything comes together at this facility!! Some may not notice but the staff play a huge role in how great this place is!Specifically, Amy.A and Emily.C work so hard up at the front desk provide members with the most positive and welcoming energy, it’s contagious! This is key to me in getting my morning workout/routine started at whatever time I decide to come in.Thank you all so much, I look forward to continuing coming and spreading the word to my friends/family about this LA Fitness!!

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They finally have a juice bar called Shake Sum and it is delicious! Their metabolism tea is to die for, the meal placements taste great, and they have a variety of flavors!!

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There is always something major broken. Wifi is out for 2 months. Now it's the AC. Now it's the hot water.The newest thing is they removed their paper towel stations and disinfectant for cheap wipes that are good for one use, and they're usually empty anyway.On a positive note, they have the 2 story floor plan here with cardio on top, and I much prefer that. Also, all the treadmills have fans which is great as some of the newer locations don't.

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The new smoothie at LA Fitness!! Hands down great as well as this gym.Great service and better shakes!!Elle was very helpful and professional. She helped me understand the product and also made great recommendations to when to try each product, whether before or after your workout!! The meal replacements are my favorite and are worth trying.Stop by and give them a try, it is very much worth it!! Thank you so much for the great service, honesty, and knowledge!

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I wish this location had more than 1 hip abductor machine… not a huge problem, it would just be nice… also sometimes the teenagers who aren’t actually working out are little annoying but other than that not a bad location.

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It's been since about winter 2022 it's about 80 in the place while the ac is off. When doing cardio you may as well go outside at least then it will be fresher. …

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I worked at LA Fitness for a year and some months. After almost a year of neglectful management, Dylan (current GM) really turned things around for me as a trainer and made it a great environment to work in, he really is there for his employees and wants them to succeed. Alex Pantelakos is a rockstar

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Current member and have not had the best experiences in the past with previous GMs or staff. Dylan took care of all my questions and concerns, best GM in LA history. Whenever Dylan was away, Alex P was always there for me.

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I had a very bad experience at this gym. Firstly, they market it as a month-to-month deal, but don’t tell you until suddenly you see the payment page that you’re paying $99 for an initiation fee, $48 for a yearly fee, and $35 a month. This …

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I come to this gym because the one closer to my house does not have a sauna. This is a nice 2 level gym with the cardio machines upstairs and weight machines downstairs. Gym is clean. Offer many classes including Zumba, Zoga, bicycling, etc. There is also a basketball court. Great gym!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.9-star.

This business has 20 reviews.

The address is: 2875 S Central Expy, McKinney, TX 75070, United States .

The contact number is +1 469-952-2319

This service is listed under Gym .

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