Planet Fitness in Miami Gardens, FL, offers a spacious and clean environment for gym-goers. The facility is well-maintained, and the staff, especially trainers like Patrick and Kenny, receive high praise for their professionalism and dedication. However, recent management decisions and equipment maintenance have led to some negative feedback. Patrons appreciate the welcoming atmosphere and helpful staff but express concerns over the loss of a key trainer and outdated machines.
Overall, Planet Fitness combines a supportive community with a wide variety of equipment, making it a popular choice. It's essential to consider both positive experiences and recent issues when choosing this gym.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Knowledgeable and professional trainers
- Wide variety of machines
- Welcoming community atmosphere
- 24-hour access on select days
- Convenient location with ample parking
- Affordable membership options
- Additional amenities like massage chairs
- Efforts to maintain cleanliness and sanitation
Cons:
- Recent management decisions have upset members
- Outdated equipment and maintenance issues
- Complex membership cancellation process
Location / Contact
- Address: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States
- Phone:+1 305-625-5999
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States .
The contact number is +1 305-625-5999
This service is listed under Gym .
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Opp Pryce
1 year ago
I’ve been going to this gym for almost 6 months now and I love it here! Great location. This is a great gym with a huge variety of machines and free weights. Everyone is so nice and friendly especially my Fitness Trainer Kenny. He was very professional, helpful, and accommodating. Kenny help me went from very poor to above average in the cardio testing daily. My overall muscle tone is improving as well. I highly recommend this gym!!!
Ashley Hernandez
2 years ago
I love going to this planet fitness location. The Trainer gets to know his clients, so that he can give them the best results as possible. He makes working out enjoyable, fun, and also gives you the results you are looking for!
sherica rodney
2 years ago
One month later and no complains for working with KENNY , the personal trainer . With his caring demeanor , he always go above and beyond for his clients . Weekly he conducts check-ins which he does to help keep us focus and on task to achieve our goals .I would definitely continue to recommend him to others and is surely One of the best in the industry ! You won’t regret it 👏🏾
Marie Collins
2 years ago
First planet fitness I’ve visited and actually like. The service here is wonderful. My first day, a gentleman name Vlad help me. Help explained all the rules for the facility and the new covid regulations. He was extremely helpful and courteous.
Emmy Myrick
2 years ago
I really enjoy coming to this facility. It’s clean, the staff is nice , especially their trainer, Patrick. He’s so professional and takes pride in his work as he should . I been to quite a few facilities, but coming to this location has to be my favorite .
SunShine IISunShine
2 years ago
Visited this place on 07/22/2021 staff member Dominica was very informal with information given. I followed up with her on 08/02/2021 with my concerns she informed me that she would get back with me before the week was out unfortunately she did not I followed up calling and speaking with her on 08/06/2021 she indicated she would call me back with my concerns she never did. If any establishment have someone representing them they should have responsible people who says they are managers to assist with concerns of an individual or let someone in a higher position handle the issues at hand. I was lied to which was not necessary. I ended up having to go higher than this establishment to get results after waiting (2) weeks with no thanks to this facility.Thanks for not being truthful Ms. Dominica.I would not recommend this facility for any fitness exercises or customer service care needs to anyone.
Natasha Theodoris
2 years ago
After a great workout and to enjoy the blackcard area. 💪☺️🎉😎👀 …
Emily Triana
2 years ago
Friendly environment and clean stations. Best part of going there is the personal trainer, Patrick, he’s great with communication, very attentive, and motivated in helping all of those who join him in working out. I highly recommend him to anyone that goes there!
Brittany Rosa
2 years ago
It was my first time at the planet fitness on 27th Ave. It was a nice layout and was super clean with plenty of cleaning stations. I trained with Patrick and he really got me pumped. By the end I was drenched in sweat but I’m so glad he was there to push me when I was ready to stop!
Helen Alonso
2 years ago
This PF is great. Greeted as we walk in and the trainer is very knowledgeable and accommodating with his exercises! The trainer Patrick chooses workout geared the workout to my specific needs. The facility is clean/neat and often wiped down. Highly recommend this location.