Planet Fitness in North Miami provides a clean and welcoming environment for fitness enthusiasts. The gym’s friendly and knowledgeable staff are praised for their exceptional customer service. Members frequently mention the satisfactory cleanliness and organization of the gym. The gym itself has state-of-the-art equipment and offers various amenities, including HydroMassage beds and tanning booths.
However, one of the recurring issues members face is the inconvenient cancellation process which cannot be done over the phone. While most reviews are positive, some customers have expressed concerns about equipment maintenance and the management of certain facilities like restrooms and paper supplies.
Pros:
- Friendly and helpful staff.
- Clean and well-maintained gym.
- Spacious layout.
- 24-hour access on certain days.
- State-of-the-art equipment.
- HydroMassage beds and tanning booths available.
- Good value for the price.
- Judgment-free zone.
- Convenient location.
- Personal training options available.
Cons:
- Inconvenient cancellation process.
- Some reports of equipment needing maintenance.
- Occasional issues with restroom supplies and cleanliness.
Location / Contact
- Address: 850 Ives Dairy Rd, North Miami, FL 33179, United States
- Phone:+1 305-690-9699
- Website:planetfitness.com
Rating Stats
Reviews (123)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 123 reviews.
The address is: 850 Ives Dairy Rd, North Miami, FL 33179, United States .
The contact number is +1 305-690-9699
This service is listed under Gym .
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Mona Suer
7 months ago
I love this Fitness center, it's pretty cool, customer service is great. Highly recommended 💯🥰❤️👍 …
Stanley Lacoste II
7 months ago
Marc is a great staff person at this location. Super helpful gentleman!
Bohdan Karaziia
7 months ago
I’ve signed for black membership which includes $0 for cancellation anytime, but it turned out including $65 fee once I wanted to cancel the subscriptionI’m a member since July , 2022, which is 14 month, more than a year which makes me eligible to cancel for free
Luz Rivera
7 months ago
Giancarlo, Corey were very helpful and very informative with my sign up process, the gym is very big and clean and am very excited to start my workout journey!
boiling
7 months ago
geez Louis this place is so awesome sauce thanks to giancarlo for being such an awesome member of the team
Elizabeth Morales
7 months ago
I want to give 5 stars to Giancarlo for his incredible and great customer service! For some reason I was not able to transfer my membership to another location and he didn’t stop until he finally was able to! He is a very helpful customer service representative! Great job 😀 …
JOJOBEAST45
7 months ago
Been going here for a month now. If you want a good workout I would suggest night time during and early morning to have a good working out. Because alot of people worked uncover here 💪🏿 …
SHEENA VIBES DJ
7 months ago
I love it its clean and friendly staff love Marc and Eimy
Noah Bensoussan
7 months ago
I've been coming to this gym for months now and after my experience I totally love it this place thanks to the lovely team members Marc, and Eimy
Mrs CJ
7 months ago
I just joined and I’m loving everything about this gym, all it offers, the staff friendly always smiling. The AP making it easy to get in. Love it