Planet Fitness in Miami Gardens, FL, offers a spacious and clean environment for gym-goers. The facility is well-maintained, and the staff, especially trainers like Patrick and Kenny, receive high praise for their professionalism and dedication. However, recent management decisions and equipment maintenance have led to some negative feedback. Patrons appreciate the welcoming atmosphere and helpful staff but express concerns over the loss of a key trainer and outdated machines.
Overall, Planet Fitness combines a supportive community with a wide variety of equipment, making it a popular choice. It's essential to consider both positive experiences and recent issues when choosing this gym.
Pros:
- Clean and well-maintained facilities
- Friendly and helpful staff
- Knowledgeable and professional trainers
- Wide variety of machines
- Welcoming community atmosphere
- 24-hour access on select days
- Convenient location with ample parking
- Affordable membership options
- Additional amenities like massage chairs
- Efforts to maintain cleanliness and sanitation
Cons:
- Recent management decisions have upset members
- Outdated equipment and maintenance issues
- Complex membership cancellation process
Location / Contact
- Address: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States
- Phone:+1 305-625-5999
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 123 reviews.
The address is: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States .
The contact number is +1 305-625-5999
This service is listed under Gym .
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Gisse Iznaola
1 year ago
If I could put zero stars I would. The supposed supervisor of the place never came to help us with our questions. My boyfriend was given a membership without any explanation and when you ask her to cancel it 5 minutes later, because she explained to us that she had signed him up for a membership, she tells us that to cancel we have to pay 58 dollars for her mistake. They are disrespectful and have very bad customer service.
Bobbie Crews
1 year ago
I see major improvement. New and more equipments. The hours are good. I think they should play a variety of music including gospel music.
Ethan Folsom
1 year ago
I would just like to give a shout out to Tiffani because of her friendly and welcoming demeanor. She assisted me with all my questions and made my experience a very positive one. I will now hold Planet Fitness in the highest regard due to my interaction with this amazing employee!!!
Shameria McDougal
1 year ago
I have recently just began going back to the gym so I was kind of lost on what equipment does what. Before I could even, ask someone for help, an employee by the name of Tiffani Williams approached me and asked did I need help. She made me feel so comfortable because she explained that she was a new employee so I felt like she understood my anxiety. Based on her knowledge, I never would have guess that she was new. She took the time out to walk me through all the perks of my membership, explained how the equipments worked, and even explained how I could be assigned to a personal trainer. I rarely ever do reviews but I just had to give a shout to the young lady named Tiffani Williams who helped. She was such a sweetie pie and eased my fears. The encounter that I had with her made me love planet fitness even more. Highly recommend!
Nehemie Celestin
1 year ago
This is probably the most consistent I’ve been with working out, which has always been a struggle for me. It’s all due to the help of my new trainer Kenny Compere, he’s tough but genuinely wants to help you meet your individual health and physical appearance goals. He’s great with providing the right nutritional options that coincide with the workouts, which is honestly the biggest struggle when you’re bound to eat out. I would highly recommend him, and I’m looking forward to my next workout.
Desiree George
1 year ago
Kenny is that guy when it comes to training. He took the time to understand what my goals were and explain the workouts and made sure what I was doing and how to do it correctly. Definitely appreciated the extra time he took instead of just telling me what to do and walking away. I would definitely recommend selecting him as your trainer.
PrettiRedd “PrettiReddBone305”
1 year ago
My new favorite place to go. I go all different times and it's never packed. It's clean and the staff keep the machines wipe down. The music they play is what keeps me there for so long becasue, I be there listening to the music snd jamming, and before I know it, it's 2hrs. I love this locations!
Sergio F.
1 year ago
It's a regular Planet Fitness with a standard layout of machines. Like most PF's there seem to be more cardio than weight equipment. Still and all, almost all of the machines seemed to be in working order. They have about 3 Smith Machines at this location - my favorite piece of strength equipment for a full body workout.
Yasmin Alexander
1 year ago
This is one of my favorite locations to visit. It’s always clean and Marlie is so friendly and welcoming. The machines are good and I always get a good work out. Shoutout to Marlie.
Marcquitta Durham
1 year ago
The gym was very nice and clean. Great customer services Marlie was very helpful and polite. Most definitely will go back.