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Planet Fitness in Miami Gardens, FL, offers a spacious and clean environment for gym-goers. The facility is well-maintained, and the staff, especially trainers like Patrick and Kenny, receive high praise for their professionalism and dedication. However, recent management decisions and equipment maintenance have led to some negative feedback. Patrons appreciate the welcoming atmosphere and helpful staff but express concerns over the loss of a key trainer and outdated machines.

Overall, Planet Fitness combines a supportive community with a wide variety of equipment, making it a popular choice. It's essential to consider both positive experiences and recent issues when choosing this gym.

Pros:

  • Clean and well-maintained facilities
  • Friendly and helpful staff
  • Knowledgeable and professional trainers
  • Wide variety of machines
  • Welcoming community atmosphere
  • 24-hour access on select days
  • Convenient location with ample parking
  • Affordable membership options
  • Additional amenities like massage chairs
  • Efforts to maintain cleanliness and sanitation

Cons:

  • Recent management decisions have upset members
  • Outdated equipment and maintenance issues
  • Complex membership cancellation process

Location / Contact

Rating Stats

4.5

out of 5.0

21 reviews
5.0
1 reviews
4.0
8 reviews
3.0
93 reviews
2.0
0 reviews
1.0

Reviews (123)

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Been a long time gym member, I love this location better than my home location. Much cleaner, smells so good, plays amazing music and the staff is so good with their communication and greetings! Vanessa, Tiffani, Michelle, tuanise, & Dominica I believe are my favorite staff here lol heck the whole staff are great

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It's a bit late but I went to miami in November. I ormally go to planet fitness in Massachusetts and so of course needed to continue my routine. Unfortunately, I did not have a black card which I didn't know that although being a member I would have to purchase a daily pass for $20.Eitjerway, Vanessa was so superb and helpful. She was very accommodating and made our stay pleasant . Great customer service. Not to mention that the facility was clean and inviting. Thank you for the accommodation and the pleasant experience.

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Nice clean gym 😍 I love it , been a member for almost a week now. And Michelle is always nice and helpful. …

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I'm a member of planet fitness the people are very friendly the place stay nice and clean and you don't have people looking at you like you don't belong I enjoy when I go to planet fitness in fact I'm going tomorrow

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It's crazy how they have all the TVs on and the door is locked December 25th. The worker that's in there is not letting anyone in. No one ever picks up the phone.

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Always have a great time working out here and employees like Vanessa always do an amazing job of assisting us with questions or massage chairs.

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I had a really good visit. It was clean, wasn't too crowded, and the staff was great. Especially Tiffani. She answered my questions and had really good energy. 👍 …

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I just want to leave a review of which I never do, to acknowledge the tremendous customer service Tiffani Williams provide me. She was delightful and helpful and a general pleasure to be interact with.

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The gym was clean everything about it was great I got helped by Vanessa she was awesome it was a sensational experience i definitely recommend you guys to go!!!

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Great lil workout spot. Clean. Not too busy. Great staff, thanks to Tiffani super nice. Most definitely recommend.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 123 reviews.

The address is: 17165 NW 27th Ave, Miami Gardens, FL 33056, United States .

The contact number is +1 305-625-5999

This service is listed under Gym .

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