POMPEii GYM, located at 11093 NW 138th St #113, Hialeah Gardens, FL 33018, offers an exceptional fitness experience. The gym operates from as early as 5 AM to 10 PM on weekdays, providing ample time for workouts. It stands out for its clean environment, wide range of modern equipment, and exceptional customer service. The staff and trainers are professional, friendly, and committed to helping members achieve their fitness goals. The gym also boasts a delicious protein shake bar, café with healthy food options, and even offers cuban coffee to members.
Despite receiving numerous positive reviews, some customers have reported issues with membership cancellations and unprofessional behavior from certain staff members. Overall, POMPEii GYM remains a highly recommended choice for those seeking a supportive and well-equipped environment to pursue their fitness goals.
Pros:
- Modern and well-maintained equipment
- Clean and organized facilities
- Friendly and professional staff
- Great protein shakes and healthy food options
- Convenient opening hours
- Cozy and welcoming environment
- Not overly crowded during peak hours
- Showers and ample space for workouts
- Excellent atmosphere and vibe
- Flexible café and charging station for phones
Cons:
- Issues with membership cancellation
- Inconsistent customer service experiences
- Some problems with mask compliance
Location / Contact
- Address: 11093 NW 138th St #113, Hialeah Gardens, FL 33018, United States
- Phone:+1 305-244-8164
- Website:pompeii-gym.business.site
Rating Stats
Reviews (71)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.7-star.
This business has 71 reviews.
The address is: 11093 NW 138th St #113, Hialeah Gardens, FL 33018, United States .
The contact number is +1 305-244-8164
This service is listed under Gym .
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Richard Garcia
2 years ago
Very nice facility, friendly staff and very clean. I highly recommend this gym.
Stepha
2 years ago
I’m giving them one star because I have to, not by choice. I was excited about joining this gym based on a feedback I received. However, when I walked into the gym for the first time, I was not greeted by front desk (who claims to be management) He then proceeded to charge a fee for checking out the gym when I was advised on a prior inquiry it wouldn’t be a charge since it’s my first time. His response was as follows,”I’m management, are you going to join or not”. Completely rude and unprofessional. To top things off, 95% of people were not wearing a mask! I highly recommend you don’t give this gym a try!
Nico Hoyos
2 years ago
Great Gym. They have all the equipment you need and more. The place is clean and all the equipment works as it supposed to.While I was there everything was great.The only issue I had is once i canceled my membership because I moved to a different location and this gym was no longer as convenient for me.The Owner keept mentioning that she would cancel the membership and we wouldnt be charged. Three months passed and we still where getting charged and she wouldnt reply to our texts or calls.Then to our surprise we spoke to two other people we knew from before that used to go to the same gym and they had the same scenario happened.Supposedly we are meant to get a refund but we will see how it goes.Besides that issue, as mentioned everything else was good specially for the price you are paying.
Hussein Bitar
3 years ago
Thank you
Seham Arvelo
3 years ago
Excellent gym. I really want to train there again
Will Lebrun
3 years ago
Great service & training teacher
Mike DelaCruz
3 years ago
My wife has been struggling for the past 6 months to get these crooks to stop charging her card. After canceling in person and disputing with Amex they later starting charging again with a new merchant account. Be Warned cancelling will not be possible without a huge investment in time.
Silvio Suarez
3 years ago
Great gym, the place is extremely sanitary and organized, I’ve been coming here for almost two years and they are extremely attentive and are always cleaning the machine equipment, I highly recommend this gym head and shoulders above all other gyms.
Alex Nunez
4 years ago
Thank you
Arise Cleaning Corp
4 years ago
Thank you