Equinox Brickell, located at 1441 Brickell Ave, Miami, FL, offers a premium fitness experience with a range of amenities including group fitness classes, a pool, and top-notch equipment. Visitors commend the cleanliness, professional staff, and the variety of classes offered, enhancing the overall fitness journey. Staff members like Karine, Yosua, and Dominique receive high praise for their dedication and exceptional service.
However, some members have reported issues with management, customer service, and restrictive policies, which have affected their experience. Additionally, certain amenities and equipment could be improved to better match the high membership fees.
Pros:
- Excellent fitness classes
- Well-maintained equipment
- Clean and upscale facilities
- Professional and friendly staff
- Great location
- Comprehensive amenities
- Positive atmosphere
- Top trainers
- Pristine facility
- Convenient opening hours
Cons:
- Issues with management and customer service
- Expensive membership fees
- Limited equipment availability during peak hours
Location / Contact
- Address: 1441 Brickell Ave #4, Miami, FL 33131, United States
- Phone:+1 305-533-1199
- Email:[email protected]
- Website:equinox.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 60 reviews.
The address is: 1441 Brickell Ave #4, Miami, FL 33131, United States .
The contact number is +1 305-533-1199
This service is listed under Gym .
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Luis Casado
1 year ago
Amazing facility with tons of fitness options! Yosua was great with getting me going again!
Abasali
1 year ago
Very good and clean amenities. Friendly staff and good personal trainers
Chelsey Comfort
1 year ago
great gym!
לי ברמפר barmaper Lee
1 year ago
Very mediocre. old devices. There is not much equipment. Very unprofessional. Good for average people who don't really understand training. Invest in showers instead of a gym and studio. Not recommended and very expensive
C King
1 year ago
Excellent fitness classes, clean changing facilities, helpful staff
Mokai Sprinters
1 year ago
Not worth the money! They lie and so pushy with the PTs
Angel Alicea
1 year ago
Focused on giving members their best experience
Greg Johnson
1 year ago
The hours are wrong as it closed at 6:00pm on Saturday 7/16/2022 . Thats the only real problem with Equinox is that you have to get in early. For people with busy daytime schedules, getting in might be a problem. But thus gym is nice. I think its the only Equinox with a pool. The equipment is good. The fly machine need the bolts tightened on the handle bar. Other than that Its great.
G B
1 year ago
Once more, equinox has the best instructor led classes. The selection of home classes is outstanding; the pandemic elevated their collection. In person: Sculpting and Whipped! are fantastic. Best Butt Ever and Metcon are classics - which makes them less fun tbh. The only gripe is the mediocre spin studio and that Pilates is not offered even with such a high monthly fee. Before you sign up I’d measure the above to make a decision whether this is the gym for youEdit: Changing my 5 star review to 4 stars. I requested a body measurement (unfamiliar with the machines name but it captures your body fat percentage) with a red headed front desk worker. Because she was the only person manning the desk she couldn’t leave, which I completely understand, but she also did not have the phone numbers of any of her coworkers so she could see whether someone was unoccupied. As a result, I had to search all over the gym for someone. Management should empower their staff with a process for them to communicate between each other.
KGS SAR
1 year ago
This is a sales driven organization not health outcomes driven. A Gucci gym not for serious fitness.The facility is great and their group classes are ok. They would not let me use the swimming pool at this location unless I paid an additional fee to the hotel!I did 12 weeks of personal training and came out worse than I started With BMI, Fat and muscle content.They had billing problems and scheduling problems too and their attitude is it is what it is we can’t do anything about it😳If you are serious about fitness results you are better off finding a serious gym at a fraction of the cost.