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Planet Fitness in North Miami offers a welcoming and clean environment for all fitness enthusiasts. The gym operates 24 hours on select days, providing flexible workout schedules. Visitors often mention highly attentive and friendly staff, especially employees like Andre, Gaby, and Stephanie, who receive consistent praise for their outstanding customer service. Cleanliness and a positive atmosphere are recurring themes in customer feedback.

Despite the many positives, some reviewers note the absence of specific equipment, like squat racks, and a lack of natural light, which may affect the workout ambiance for some. Issues with equipment maintenance and occasional staff attitude are also mentioned in less favorable reviews.

Pros:

  • Open 24 hours on select days.
  • Friendly and helpful staff.
  • Consistently clean environment.
  • Great music enhancing the workout experience.
  • Flexible hours accommodate varied schedules.
  • Affordable membership fees.
  • Good range of cardio equipment.
  • Supportive and motivating staff.
  • Spacious and well-organized facilities.
  • Convenient location.

Cons:

  • Some equipment like squat racks are missing.
  • Lack of natural light in the facility.
  • Occasional delays in equipment maintenance.

Location / Contact

Rating Stats

4.7

out of 5.0

2 reviews
5.0
1 reviews
4.0
3 reviews
3.0
1 reviews
2.0
113 reviews
1.0

Reviews (120)

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Yahri was great helping me today at this planet fitness location he made my experience feel very comfortable

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Andre and Gaby both provide amazing customer service every time I come and work out they are always nice and friendly and welcoming.

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Thank you to Andre for being so helpful. Nice location close to home. It’s very clean and the hydromassage chair was great!

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Some of the staff at this location can be a little hostile at times ive noticed. Also, they dont seem to be too knowledgeable regarding Planet Fitness Protocols. And Marc, who assisted me the other day was very unprofessional and not helpful at all! Ive never had someone speak to me during a transaction, the way that Marc did. I wont be using this location any longer!

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After not being so fond of Planet Fitness, it’s safe to say I found my new gym home! Andre and Vannes have made my experience at this location exceptional! Top tier service, clean and organized equipment makes for a smooth transition while getting back into the gym consistently. Thanks y’all!

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Andre was extremely helpful with our gym tour. He took the time to walk us through and demonstrate how to properly use the machines. My favorite part of the tour was the relaxation space.Thanks Andre

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What's the point of selling lockers if you don't let me keep my things. Some of us cannot afford buying new stuf...please at least give a warning before you throw everything to the trash...what a terrible service.

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Excellent lugar ademas has 2 floors and they have good girl Steph ..

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Andre was very helpful and made it really easy to switch to the black card membership. Glad I can bring anyone now and am definitely more motivated to go to the gym!

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Love this gym!! They make sure you feel comfortable, great experience overall. I Love the summer program, definitely recommend.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.7-star.

This business has 120 reviews.

The address is: 900 NE 125th St, Miami, FL 33161, United States .

The contact number is +1 305-884-9771

This service is listed under Gym .

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