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CLUB4 Fitness, located at McGregor Square in Mobile, AL, offers a spacious and well-equipped environment for fitness enthusiasts. The gym features new equipment, clean facilities, and a range of classes to suit different workout preferences. Many patrons appreciate the friendly and welcoming staff, which makes the overall experience enjoyable. Additionally, CLUB4 Fitness provides amenities like hydromassage and child care, adding extra value to the membership. However, some issues with member communication and management have been noted, particularly concerning membership cancellations and staff professionalism.

Pros:

  • Clean and spacious facilities
  • New equipment and a wide range of machines
  • Friendly and welcoming staff
  • Variety of classes offered
  • Hydromassage and tanning options
  • Child care available
  • Supportive workout environment
  • Helpful and knowledgeable trainers
  • Secure women’s restroom with safety code
  • Affordable membership plans

Cons:

  • Issues with membership cancellation
  • Inconsistent staff professionalism
  • Limited operating hours compared to other locations

Location / Contact

Rating Stats

4.1

out of 5.0

21 reviews
5.0
2 reviews
4.0
4 reviews
3.0
9 reviews
2.0
54 reviews
1.0

Reviews (90)

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I went to the butt and gutt with Vernon. It's definitely a tough class. Come feel the burn

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I pay to get access overnight but this gym closes everyday 😩 …

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My concern is with the staff, David Helton in particular.I joined the Airport gym in Dec 2021. After a month I realized Hillcrest was closer to my son's school and would be more convenient. I then changed my membership to Hillcrest and began going daily between the hours of 8am and 10am. The gym at Hillcrest is cramped but I was able to make it work until recently. Being that the gym is smaller, when there is training session, an entire section of the gym is closed. Unfortunately, it happens a few times a week. So, I went back to Airport hoping they would allow me to change my home gym again. My thinking was since it had been over a year, they may not view it as me wanting to have access to several gyms. I went to the desk and the first gentlemen said it would not be a problem. He wrote my name down and I went to workout . As I was leaving i went to the front desk and asked if a protein bar could be charged to my card. Evan then advised me that I would have to upgrade to the $25 a month plan since I was coming back from hillcrest as this was the policy. I said I understood but would like to speak to a manager to explain the situation further. He went about 10 steps away and spoke with David Helton who was just chatting with some other employees nearby. David then quickly came to the desk and without hesitation said, " I'm just going to tell you the same thing!" Totally taken off guard I replied, " Do you normally not allow your customers to speak?" He again stated," I'm just going to tell you the same thing! He already told me what you were asking so this is a waste of time." Needless to say, I was stunned and asked for the number to corporate. He replied, " I am corporate! " . He stated there is no one above him other than the owner and he is unable to give their name. I am terminatin my membership to Club 4 Fitness. I'm not sure if the disrespect I endured was due to misogyny or misogynoir. But I can't help wondering if he would have spoken so recklessly to a man.Se

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Dear M, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! It was a pleasure to serve you.

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Jeffrey is the Man!!

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My sanctuary

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Thank you for taking the time to give us a review.

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Hello Tiwanda, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.

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It's such a great feeling to know that we left you with such a remarkable impression of Club4. We're overjoyed to see your rating and truly thank you for sharing!

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It's so relaxing

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 90 reviews.

The address is: 3930 Airport Blvd Suite C, Mobile, AL 36608 .

The contact number is (251) 525-9672

This service is listed under Gym .

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