CLUB4 Fitness

Love the new lay out and very friendly ppl at the desk and knowledge on what workout you need to do to help you reach yur goal

One of the best fitness franchises ever. Has all of your standard free weight equipment, Olympic lifting pads, and cardio machines.

Customer service sucksBeware before joining, staff and trainer will tell you something and you will get something after you joinScammerGood equipment but bad training service and no one know what actually cover under different membership.

Great staff but the A/C never works in the locker rooms. You take a shower and dry off then with in a min or two. You are soak and wet becuase the A/C never works.

Wouldn’t use this gym ever again. Lack of accountability by management for their staff telling customers the wrong information. Poor management here. Never again.

I joined the gym and purchased a personal training package (3 -1/2 hour sessions per week). After a few hiccups in the 1st 3 months which occurred largely as a result of the fact that 1. the contract is not given to you 2. they are trying to run you through signing everything while standing at the front desk with people coming in and out and conversations going on all around 3. Misrepresenting that the trainers are employees of the gym (which would mean they had set schedules ) but they are "subcontractors" and come and go as they please. That got cleared up the hard way by my losing a couple of sessions, but while annoying it was not enough to make me quit. I renewed for another 3 months and increased my package to 3 - 1 hour sessions per week. This is approximately $800 per month. I was somewhat reluctant because this would end right as I was scheduled to be moving out of state. Everyone: my trainer, the gym Mgr, and the Regional Mgr, knew this I was moving in December. Everyone said not to worry, it would be fine since they all knew it, and the automatic renewals would stop. Then after a month my trainer announced she was also moving out of state. We had many conversations because she was moving to the same state I was moving to, and never once did she tell me don't forget you need to fill out a form to stop your recurring charges. Never once did the Manager who was a frequent visitor in the room I was training in, say a word, and never once did the Regional Manager Ray, say hey I need that form. As it turned out, my trainer did not open her mouth because she wanted the commission on the renewal, the manager never said a word, because he too benefits from the number of people doing training, and the Regional Manager because he said it wasn't his job. Go back to the beginning of this and remember they do not give you a written copy of your contract, nor do they go over those pesky little details that may make you think twice about the commitment, but the bottom line is they got another $800 training payment along with the gym membership payment of $25, out of me by refusing to cancel my auto payments when I requested they do so because I did not fill out a form on top of everyone knowing about it. Regional Mgr Ray was totally unprofessional and when he found out that I was trying to call their corporate office (which by the way you can not get the information for Corporate from anyone in any of their locations in any state) about removing my auto payment information he got angry and told me he would make sure I did pay the extra month, which I did. They were dead wrong about the entire thing but they never apologized for any of it.Stay away from these people unless all you want is their $10 membership. The gym itself is nice (which is why 2 stars), but it isn't worth the headache dealing with them about money. The reason they don't let you sit down and go over your paperwork with you privately, is so that you feel rushed and just sign the dotted line. They tell you the contract will be emailed to you, but they don't email it. If you ask for a printed copy, they say "we don't do that". It's all a way to get that one extra month out of you. If it was just a club fee I would not be complaining but they got me for a personal training fee of $800 and a club fee of $25.They get and KEEP your credit card or bank information and they never delete any of the information the receive. So even if you request to make a change - like to use a different credit card, their system saves all of the entries they make so when I cancelled my credit card with my bank to stop this mess, they went back to my prior payment method which I thought they no longer had after I changed it with my renewal. They NEVER refund any over charges. If you read the other reviews there is another person who had this experience.This happened in December 2020 and I waited until now to say anything because I wanted to be sure the payments stopped coming out - and to be be able to develop my case. Congratulations Club4Fitness, I am going to sue you.

Lindsey should not be a manager here at all. Cancelling our membership because my fiancé is helping me with my form is uncalled for. She should be fired.

Great selection of equipment. Love the fact you can scan a code and get videos on how to use everything so it's not so intimidating to use.Staff is friendly and helpful while still being amazingly professional. Trainers are top notch as well.

My wife and I came in yesterday and joined. I have to say I was a little skeptical at first because we haven’t been to the gym in forever. I’ve had an injury and she just had a baby but Lindsey was extremely informative with all of our options. I’m so happy that we have two hours of Kid Care to use very excited to take the classes.

I stopped by the gym tonight and was really nervous about joining. Lindsey helped calm my nerves and showed me the gym and also helped me sign up. She also showed me how to sign up for my first class. I took the grit strength class that Jeff suggested and it was great. Everyone was so friendly and helpful and I am looking forward to coming again and trying out more classes.