Planet Fitness in Mobile, AL, located at Southview Shopping Center, offers a welcoming and clean environment for all fitness levels. This gym operates 24/7, providing flexibility for any schedule. Members appreciate the spacious layout and the wide range of equipment. While the majority praise the friendly staff and cleanliness, some concerns arose regarding membership policies and charges.
Overall, Planet Fitness is highly rated for its atmosphere, facilities, and dedication to providing a comfortable workout experience.
Pros:
- Open 24/7 for convenience.
- Very clean and well-maintained facilities.
- Friendly and helpful staff.
- Spacious layout with plenty of equipment.
- Great environment for all fitness levels.
- Hydro massage available for relaxation.
- Highly recommend the Black Card membership for extra perks.
- Good mix of ages and fitness levels among members.
- Temperature is well-regulated; perfect for workouts.
Cons:
- Mandatory photo for membership not communicated upfront.
- Instances of extra charges reported.
- Some employees perceived as rude.
Location / Contact
- Address: 5363 US-90, Mobile, AL 36619
- Phone:(251) 660-1700
- Website:planetfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.5-star.
This business has 10 reviews.
The address is: 5363 US-90, Mobile, AL 36619 .
The contact number is (251) 660-1700
This service is listed under Gym .
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JM
7 months ago
Absolute garbage the people who work there are so rude! Plus they charged me $175 extra over 3 months mostly $25 charges be very careful and if this is happening to anyone else I'm starting a class action lawsuit
Chris Mejia
8 months ago
Very well kept facility. Everything was placed away from each other well, you’re not on top of someone on the machine you use. I liked it and will come again in the future.
John D
8 months ago
Only giving 3 stars because the facility was clean and seemed well maintained... I didn't appreciate it when I walked in and scanned my PF app on my phone, that the girl at the counter said I needed to have my picture taken to enter. She said it was for the gyms records? Ummm, no... If a photo was a requirement for membership, it should have been mentioned the day I signed my contract. Some corporations can sell the information they obtain, including photographs and financial info, and I'm really just not comfortable with that... I stated to her that I would gladly show her my state issued driver license to prove who I was if that's what was in question. She said no, that it wasn't necessary on that day, but that it would eventually be a requirement to have my photo taken for me to resume membership! I guess that's going to be the same day I will cancel my long-term relationship with PF... (Also, I wanted to note that the employee was not rude at all. I'm sure she was just doing what her manager told her to do.)
Timothy Martinez
10 months ago
This has been one of the best gyms that I have come to and I've been to a lot of Planet Fitness the way it's organized and all the equipment and is very clean to stuff is like always professional and friendly everything is very efficient how its setup almost felt like a kid in a candy store LOL and I strongly courage people to try the gym I'm very sure that they would like it alot and like I said. Amazing gym
Perry Powell
11 months ago
Pulled into the parking lot to stop to check some messages and respond to some. Before I pulled out to leaveI found myself running into a man named Mr. James. Who just so happened to be in need of a jump. In the favor repaid to him as he did for a lady a couple of times the week before able to help a lady who is in need of a jump. Glad I could be of assistance Always a pleasure to help Bossman.. if y'all ever see somebody a need and you can stop and help him please do because that might be you in that position....!!!And as for planet fitness as you could tell good clean,well kept, all-round people go there to workout. You must take care of the customers cuz they have some good ones, reflects on them as a business ...!! God bless stay blessed...
Kat Barnett
1 year ago
Staff is awesome...helpful and friendly. The facility is spotless. There is a wide range of body types, ages, and fitness levels. Members are friendly and encourage each other. I love this place. BTW, I'm 71.
Robert Ellingtom
1 year ago
Planet fitness is very centrally located in Tillmans corner the people there are extremely professional courteous and very helpful especially for older people like me help me set up my account are very helpful everything is so clean in there everybody watches off everything that they work out on it's quiet pleasant it's now my favorite destination when I go to mobile. The hydro massager helps with my lower back problems and is one of the most wonderful relaxation method stuff is out there. If you know me which you probably don't but if you did you would realize I don't throw compliments around my father was a drill sergeant in the Marine corps and we get out of what we put into life these people deserve this credit and I certainly appreciate being a member of planet fitness Tillman corner .
David Fendley
1 year ago
I really liked this location. Bbq resturant near abd a big lots. I got a light chest and back workout. The place was kept really clean. Goid folks there too. Thanks yall.
Jennifer A
2 years ago
Great place to workout. Friendly and very helpful staff. Very much worth the money to be a black card member. I enjoy working out now and the tanning beds are better then most tanning salons. Also enjoy the massage chairs and body enhancement. If you have doubts or scared , don't be . I highly recommend this gym!!
Kelob Nguyen
4 years ago
Great Planet Fitness facility! Staff is friendly. Plenty equipment that is spaced out perfectly. Different workout sections. Bathrooms are very clean and nice. Also the temperature is just right! You are able to sweat! Would recommend this gym to anyone.