In-Shape Family Fitness

Hello,I am writing to request that you cease sending me repetitive emails. During my membership, I encountered numerous unwarranted charges and was billed twice for annual fees, a matter for which I possess evidence. Additionally, my attempts to seek assistance over the phone were met with unhelpful interactions, and my experiences with staff at the Floyd Ave branch were far from satisfactory. It is disheartening to note that despite these issues, I continue to receive persistent emails urging me to return. I implore you to discontinue this correspondence, as I am prepared to take legal action if necessary. I regret that my previous usage of your facilities resulted in excessive and illogical charges. This pattern of mismanagement and unsatisfactory service is disappointing, particularly from those in leadership positions.👎

Lost 80 pounds here! The manager, Jessica, runs this place great! Employees are always nice. Equipment issues are quickly fixed. Employees are always cleaning which is awesome!

Always clean and nice!

The app is not working

Spacious and very well maintained. The staff is very helpful

We really love this gym! The customer service is unbelievable! They make sticking with an exercise program easy! Every time my babies and I come we are greeted with smiles, fist bumps, welcoming attitudes, and good moods from the staff! They're just incredibly hospitable and encouraging here from the time we arrive right up until we leave! They're genuine and friendly here! I want to mention a a few special individual staff members that have particularly made us feel so honored to be part of this community! A shout out to Renee, Gio, Yoni, and Ms. Maria! Gio and Renee are always so good and friendly, fist bumps to my babies, smiling, friendly greetings and goodbyes when we leave and even open doors for us to help us into and out of the Kid Zone (which really helps me because I usually have a baby in my arms and am holding hands with the another). Renee keeps us up to date on the Family exercise classes and makes us feel cared for and loved. She wants us to have a good time of bonding and stay in shape as a family. Renee takes such good care of everyone at the gym, she never misses a day of checking the pool and spa and maintaining the chemical balances so we stay safe and healthy. She's so encouraging too. She always walks by me when I am in the pool and encourages me to keep up the good work. It lifts me up and carries me through an hour and a half of water jogging. We love Yoni too! He was in the child care the first day I took my kids and they fell in love with him and think he is so fun! We love his family exercise class. He keeps the class moving with upbeat, fun music, games like musical chairs, and did an amazing job tiring out not just my kids with the a very kid friendly exercise program, but also me. My face was red and I was so sweaty. My kids feel asleep right when we got in the car. We had a wonderful workout. I don't know how he was able to tailor his class with such a perfect mix of exercise for all ages, but he did and we loved it! He too is incredibly friendly, welcoming, and hospitable when we see him behind the desk or anywhere in the gym. Also, there is fantastic childcare with Mrs. Maria! She takes perfect care of my babies while I exercise. She makes sure they are always safe and my daughter goes right to her. They love Ms. Maria and they always tell me they had fun in Kids Zone when they are with her. I have so much peace of mind when they are with her and can focus on working out with having to run in there every so often to make sure they are ok. They always have a coloring page that they colored that she saves for us to take home on the counter. She is just really good with kids and good at her job! Thanks guys for all you do! We brag about you and this gym everywhere we go and I invite people from all the groups I am a part of to this gym. Keep up the good work.

Their staff members are terribly on the ball.

Very good GYN one of the best in the country

The silver sneakers classes with Carrie gently work every muscle in my body. After class I have energy and feel great. I can hardly wait till her next class.

If you show up to work out at opening time…. Keep in mind you may be waiting 45 minutes to 1 hour for someone to even show up…. I’ve never had this experience at a gym— what a shame.