Planet Fitness

Horrible horrible weekend hours! PLANET FITNESSES ARE SUPPOSE TO BE 24HRS and Fri u close at 10p and Sat and Sun nights you close at 7p.. I work until 11p and I'd like to be able to work out and shower! Super small and always crowded too :/

I enjoyed this gym for the most part. However, when trying to cancel to take a break, an employee told me to cancel by the end of the month and I needed to fill out some paperwork, which he emailed me. I filled out the paperwork and emailed it back and then called by the end of the month to confirm. Later the annual charge showed up on my account. When I called back, I spoke with the GM (who I think he said his name was 'Chris') who flatly said he couldn't do anything about it. He said I needed to come in and cancel in-person. I explained to him a second time that that never came up before when I had talked to a previous employee. Also...if I had to cancel in-person, why is it not a problem that I cancel over the phone AFTER I had been charged my annual fee? I was polite and calm, but was aghast at his remarks that I should have cancelled a month earlier and that it didn't matter what his employee told me. I even offered the email exchange to prove I wasn't making this up and he was uninterested, uncaring, and made it clear to me that losing my business was unimportant to Planet Fitness. He refused to tell me who he reports to (I know Planet Fitnesses are franchised) and then hung up on me when I said I would try to find out. I work in customer service so I know there are a lot of terrible people who run into problems everywhere they go so I always take extra care to be reasonable and calm, which I remained the entire time during the conversation so I don't feel like his rudeness was warranted.

Relaxing

Place is filthy employees never look up from phones

Big inside. Plenty of equipment even when its buzy!

do employees get off their phones ever? waited 2 mins for them to look up to get a drink. Could’ve walked off with how disconnected they are from their JOB

All things considered it's worth the very cheap price. Could use some heavier weights. Also it's confusing that they say it's a judgment free space and yet they have an alarm on the wall that they ring when someone uses proper form on a deadlift with a heavy weight. Also they have photos of cartoon characters crossed out of steroid like people who clearly suffer from insecurity and body dismorphia which is why they take steroids. It seems like bullying to me just at another angle. I think just let people be themselves if that's your intent. Gym Bros will be gym bros and in fact I think a lot of them are very helpful to others as they are so obsessed with the art form that they help others in the gym who lift with improper form. The world is strange these days. Big sign says no critics and yet they are being critical of a certain body type they view as not a victim but none of us know each others stories and I know plenty of guys who were tormented in high school which is why they turn to tren balogne. Food for thought.

I hate how busy it is almost all the time, and how small, hours suck! Small would be ok if there was another and it wasn't always almost crowded!I get off work between 3p-11pm and Fri-Sunday I can't come because you close so early! Napa really needs a second planet fitness gym.....

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Good place to work out free pizza and breakfast once a month