single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

In-Shape Family Fitness in Napa promises an array of amenities including heated pools, saunas, a kid zone, various fitness classes, and a spacious workout environment. The friendly and helpful staff enhance the overall experience. Family-friendly facilities and diverse equipment cater to both casual and serious fitness enthusiasts.

Despite the gym’s appealing features, recent reviews highlight several maintenance issues and some non-compliance with health guidelines. The no-cash policy and additional fees for certain services may be bothersome for some members. Customer service response has been inconsistent, as mentioned by several patrons.

Pros:

  • Variety of fitness classes.
  • Friendly and helpful staff.
  • Spacious workout environment.
  • Family-friendly with a kid zone.
  • Heated indoor and outdoor pools.
  • Sauna, steam room, and jacuzzi available.
  • Clean facilities and equipment.
  • Convenient location.
  • Flexible hours during weekdays.

Cons:

  • Inconsistent maintenance of amenities.
  • No-cash payment policy.
  • Reports of poor customer service and additional fees.

Location / Contact

Rating Stats

4.0

out of 5.0

20 reviews
5.0
7 reviews
4.0
7 reviews
3.0
15 reviews
2.0
61 reviews
1.0

Reviews (110)

author-img

It's the best place to work out in Napa!

review imagereview image
author-img

This is my favorite Bay Area In-Shape location. It is truly a luxury gym experience. Staff always greets you with a smile and friendly service. Love the open spaced out feel. Variety of classes, cardio, ab and workout options. Kids club friendly. Love the massage chair, VTL boxing class, chair yoga class, battle ropes, outdoor/indoor pool, jacuzzi, reward points, and online app for making reservations. They have a $2 no-show fee, so remember to cancel if you can't show for a reservation.

review imagereview imagereview imagereview image
author-img

They don’t take cash. Went to Fitness 19 instead.

author-img

If I could leave 0 stars I would... THEY WOULD NOT EXCEPT MY CASH!. I cannot support a business who is helping usher in communism and the social credit score system.... Everyone should protest this business like we did Target... WHOMEVER executive figure in the company that decided to move forward with that decision you are A disgraceful POS..Who the hell is still wearing a mask in fall of 2023. Clear mental issues.. TAKE your 7th booster and give your kids hormone blockers all you want.... but you do not decide where I do and dont spend MY LEGAL TENDER...

author-img

I’m thinking of canceling because their Wi-Fi is so bad I love to sit in the hot tub after a swim and listen to audible on my waterproof mini tablet but cannot hook to Wi-Fi ever, I called one evening, and they told me that their technicians was working on it earlier that day and it might be slow to get back to the hot tub area???

author-img

I signed up for this club March of 2023 after not being a member of a gym for 4 years. I used to attend this In-Shape regularly and was excited to get my fitness journey back on track at my local gym. I was disappointed when I showed up for the first time in years to see the gym looked completely different. Men’s locker room was not kept, the machines had seen better days, and the towel machine was broken. I then find out from a coworker that this is commonplace and happens regularly. It made more sense to me to either pay FAR less for similar facilities, or pay a little more to avoid this mishap. I regrettably canceled my membership after that visit. I’m likely biased, but the gym was entirely better when I used to attend. Leaving 3 stars because this gym still offers amenities that others don’t, but if the spa/sauna/pool look anything like the rest of the gym, I wouldn’t touch those facilities. More expensive, less pride in ownership nowadays

author-img

I have debated joining a less expensive club. At my age I only use the circuit training, the swimming, pool, and the massage chair. But the manager Roosevelt is such a pleasure to work with and the new massage chairs are fantastic. I’m getting used to the new system And I enjoy every minute that I am in the gym! Keep up the great work and we will keep signing up every family member that moves this direction.

author-img

Rosevelt is a good dude- a manager that's humble enough to break out the vacuum and get things done. Lead by example, I respect that!

author-img

Massage chairs are broken !

author-img

By far the best gym I've ever been to and the first one have gone to that actually feels welcoming. The kid zone is perfect for my three and six year old and they even beg me to take them to the gym. I was nervous to do any of the classes but took Bodypump with Lindy. She was amazing. She helped me the whole time and encouraged me afterwards. That made me get into classes and now I'm doing 5-8 classes a week. I have the encouragement from the staff, trainers and other members in the classes that I desperately needed. It's a great environment for those with gym anxiety, like me. Highly recommend you to try it out, they really do have something for everyone from cardio to yoga and heated pools to saunas, multiple classes including bodypump, yoga flow, barre, aqua fit, VTL:Box, and so much more.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 110 reviews.

The address is: 925 Hartle Ct, Napa, CA 94558, United States .

The contact number is +1 707-309-0557

This service is listed under Gym .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos