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Northwest Family YMCA in Nashville offers a strong blend of family-friendly amenities and a welcoming atmosphere. With a wide range of activities, including playgrounds, pools, and various exercise classes, it caters to all age groups. The facilities are clean and well-maintained, and the staff's friendliness adds to the community feel.

However, despite its many perks, some patrons have voiced concerns about the availability of equipment and customer service. There have also been mentions of the gym closing earlier than some members would prefer, and occasional dissatisfaction with certain staff members' attitudes.

Pros:

  • Friendly and welcoming staff
  • Variety of activities for all ages
  • Clean and well-maintained facilities
  • Excellent playground and splash pad
  • Well-kept sauna and steam rooms
  • Diverse exercise classes
  • Spacious parking
  • Effective COVID-19 measures in place
  • Convenient location
  • Strong sense of community

Cons:

  • Inconsistent availability of equipment
  • Early closing hours
  • Occasional negative experiences with staff

Location / Contact

Rating Stats

4.6

out of 5.0

8 reviews
5.0
3 reviews
4.0
2 reviews
3.0
5 reviews
2.0
42 reviews
1.0

Reviews (60)

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My daughter loves it here. We love the new playground and splash pad. There is so much to do. Our favorite place to hang.

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It’s dirty when I walk on the top so many dead bugs and wasps the workers don’t clean the floors are dirty they haven’t been cleaned in like 7 to 9 years the workers play around they don’t even work fire all of them

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Love the relationships I've established at the Y. They've lasted a long time. I truly appreciate how they keep me accountable to my workout! When I don't show up...I hear about it later!!!

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Nice faculty and outstanding equipment. COV19 friendly divider between equipment which gives you your personal space. Friendly and Professional staff. The lockers in the women's lockers room could be larger.

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This Northwest Family YMCA is great! The staff is very welcoming and friendly, and they have done a great job of keeping the center clean and spaced out during COVID.

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I entered the Northwest/ Bordeaux facility and was met by a representative name Regina. The conversation started out okay but then took a turn for the worst. I was inquiring about a possible membership and her attitude was so nasty I got up left. I would not want to think this type of behavior is condone by YMCA.

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I love the NW YMCA. The staff is always friendly and helpful. It also has all the equipment I need for a good work out. And most importantly, they keep the facility clean, do temperature checks EVERY time, and they're serious about social distancing. I feel comfortable being there.

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If I could rate it a 0 I would! Not for the cleanliness or the equipment, but for the rude staff. They have attitudes like I have never seen and the DIRECTOR herself told me that if I didn't like there facility or there policies I could go elsewhere. You best believe I will! I have gone to the YMCA since I was a kid and have never encountered one like this. They preach on family and religion, but this facility does not display either. I am very dissapointed and won't be back, I will stick with the Y I go to in Hermitage-Donelson, it is much nicer all the way around.

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I love the kind staff and the facilities are superb clean. My 4 year old can’t get enough of the indoor rec. pool. Thanks Y for always being awesome. Same as 30 years ago when I went to the Y for the first time.

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As much as I love this location, staff aren't always on time to open up. Many of us depend on their punctuality because we head to work after working out. It's 5:45 & no one has showed up to open the facility that should have opened at 5AM. If I could just get calorie burn-off credit for the times I've had to wait to get in, I'd have no issue. Sadly, the only thing getting a workout this morning is my finger as I text this message. Sigh...

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 60 reviews.

The address is: 3700 Ashland City Hwy, Nashville, TN 37218, United States .

The contact number is +1 615-242-6559

This service is listed under Gym .

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