Northwest Family YMCA

The staff are all incredibly friendly and helpful. The whole atmosphere of the Northwest Y is one of community and warmth.

It a nice family place like cheers but the facility director Nicole is not a people person never explains details in full just cut and dry she seems miserable and not dedicated to her job it’s all about her and not the members I been a member since 1993 and she has yet greeted me since she’s been there I would not recommend membership if you’re looking for a Christian base gym

A place full of childhood, before & after school care, tutoring, summer camp, and workout memories.Thank you DONNIE and your crew....Many blessings from GOD....Thank you Jesus thr Christ!

Staff is friendly and accommodating! Great place to work out. Variety of exercise equipment and classes. Nice, clean environment.

Clean facility, friendly front desk staff, usually not to busy in cardio & free weight area. Small heated pool with only a few lap lanes, small weekly group fitness schedule but Instructors are knowledgeable and certified.

It's a great day staff but a poor night staff. No training. No customer service. They are likely to start shutting down TV monitors 15 -30 minutes before closing without a word of apology to customers who may be watching as they work out.. I finally spoke up tonight, calmly but firmly, to the male staff worker that maybe the next time he should look around to see if anyone is watching , "I been doing this for 20 years." Dismissive. No apology issued. But this same Y will organize a phoneathon to get the neighborhood to come to their rescue when others move in and want to close down the establishment. I support the Y (even the one in my neighborhood). But train your workers. Especially that night crew.

I would like to give a special thanks to brook for being nice and friendly.Her personality is great for the job.She makes you feel welcome. Thanks againP.S. the y-play is awesome

My husband and I came in asking about membership. We were immediately helped by Daryl. He was so friendly and once we told him we were looking to sign up, he offered us a tour of the facility. The facility is great! We went in around 7pm and it wasn’t too busy. After the tour, we were able to sign up for membership with Daryl. It was quick and easy! My husband and I are looking forward to using our new YMCA membership. Thank you so much Daryl!

Nice facility and has been a neighborhood institution for years....the classes cater to the clientele and members for the area. Zumba with Evelyn is awesome and she puts a fun spin on the traditional Zumba moves & this class is great! It's nice to have a work out facility that makes you feel comfortable in your environment. The equipment is up to date & well maintained. The pool area is spacious and the lifeguards are prepared and focused. It's the neighborhood Y & hope it always stays focused to that!

The facility its self is nice to look at and has sufficient work out equipment. Unfortunately, the people that work there are quite rude. Not all of them of course. The lady who works on the weekend is the worst.I actually joined to take advantage of the workout classes they have and for my kids to be able to swim. After going to one of the Zumba classes I was not satisfied at all. I love Zumba. To me Zumba is a Latin based dance/workout. In this class it was more about knowing all the dance moves to hip hop that the neighborhood teenagers listen to. You also had to have springs on your feet because this lady jumped so much I thought my knees would collapse. I have done many Zumba classes and this was not Zumba. They need to reassign their instructors. As for the pool. Again nice to look at, but very shallow no room to actually swim. I was trying to work with my daughter on swimming in the very small area where there are swimming lanes and had a kid land on mine and my daughters head from the slide twice. The first time I let it slide 2nd time was the last time I have ever been back there. They do not monitor the slide at all to make sure that that does not happen. There are only 2 swimming lanes and one of them the slides come out into so kids can land on the heads of the people who are trying to swim or teach their kids how to swim. I'm sure this has probably happened to many other people.This is not a place to go if you like to feel comfortable in your enviroment. I never ever felt comfortable. No one there after you join does anything to make you feel like your a member. Wish I would have cancelled my membership months ago instead of just allowing them to suck $ out of my account every month for nothing.I would not recommend this location to anyone except maybe teenagers.