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The Parks Health & Fitness in New Orleans sits conveniently at Smith Lupo Center and offers a diverse set of classes, modern equipment, and friendly staff. Here, members find a clean and welcoming environment with a variety of exercise options, from free weights to TRX bars and HIIT classes. With ample space, this gym caters to all fitness levels and goals.

However, some members report issues with customer service and membership cancellations. Despite these concerns, the gym receives high marks for its affordability, cleanliness, and accommodating staff, making it a strong contender for fitness enthusiasts in New Orleans.

Pros:

  • Clean facility
  • Modern and varied equipment
  • Friendly and helpful staff
  • Wide range of classes
  • Convenient location
  • Affordable membership pricing
  • Ample space for workouts
  • Highly recommended trainers
  • Includes wellness amenities

Cons:

  • Poor customer service experiences
  • Difficult membership cancellation process
  • Occasional equipment issues

Location / Contact

Rating Stats

4.4

out of 5.0

3 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
11 reviews
1.0

Reviews (20)

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The club is clean and well equipped. One of the four AC units has been out of service for 2 months with no idea when it will be repaired. I ask the manager David "when the AC would be repaired" he responded with a caustic response "that it's a Parks problem". His caustic response, as the manager of the Parks, was enough for me to walk away and end the conversation. I have been a member for over 2 years and have never been treated with such disrespect by a manager of a health club.

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Loved my experience here at this gym. However, I've had the worst experience with the managing company. I am forced to relocate across the country and the company won't cancel my gym membership. Due to circumstances out of my control, I am still expected to pay for a membership I won't be able to use. They're expecting me to pay until the end of the year, despite not having a gym at my new location. I was told by the gym staff to call the customer service number, in which they told me that the gym staff didn't want to tell me in person that there wasn't a cancellation policy. This felt disrespectful. I don't recommend this place at all.

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Absolutely the best gym ever the equipment is very sophisticated. The gym it’s super clean. Staff is accommodating highly recommended!!

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Worked out here twice while in town for a few days. The Parks is a clean and well kept gym with adequate free weights and plenty of machines, treadmills, staircases, etc.I particularly appreciated the ample amount of TRX/pull up bar combos that enabled me to keep to my scheduled workout.I will return here repeatedly whenever I'm in town.

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Friendly staff. Good neighborhood gym. Good rates and ways to earn extra points if you want free stuff.

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I spoke to Rose at the front desk to inquire about a day pass. Rose was incredible she showed me around the gym and had incredible communication skills. I told Rose i just opened my own business as a Life Coach. She asked about my business and thought it would be great for me to have a booth in their lobby to talk about my services related to food sensitivities and healthy eating. I enjoyed my workout the 1st day. As I was leaving Rose invited me to work out the next day as well to really get a feel for the gym. I received a text from the Chris who said if I was interested in a membership to give him a call. The following day I worked out and loved they have a Jacob's ladder which is ergonomically correct they also have the stair machine however it hurts my knees due to the incorrect positioning of the body on the machine. I also loved the arch running machine. I was disappointed they did not have monkey bars and also disappointed they had a bucket in the middle of the gym and some equipment was damaged like the strap of the bike. I went upfront to speak with Chris about a membership when another gentleman said he would speak to me. I told him i had started my own Life Coaching business. I asked questions which he replied We don't do that here. He was inflexible. I didn't want to have to deal with his personality so I am looking elsewhere. He really lacks skills...

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I don’t know if I’ve ever joined a gym solely because of the owner and manager but David and Chris are beyond phenomenal. These two gentlemen will greet you with a smile and kind words every time you step into the gym. This facility is located in beautiful Lakeview only a 1/2 mile from the lakefront which makes for a scenic warm up or cool down jog. The equipment in the gym is clean and up to date. There is plenty of cardio equipment and lots of weights to throw around. Most importantly, the gym membership pricing is affordable and realistic.

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They worked to improve an inconvenient situation, and were very engaging and informative about their offerings. I ended up really liking Donna's class; she includes unique poses from the yoga vocabulary that I have never done before in two …

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This place is absolutely horrible. I was told that when I signed up I could suspend my service temporarily while traveling. Then when I’m buying a house and can’t have charges they charge my card anyway even after I asked them not to. There …

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Friendly staff, great prices, and a huge selection of equipment so you are never kept waiting even at peak times. It's always clean and they have a great selection of alternate training tools and classes. I do wish they were open later on Sunday though.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 20 reviews.

The address is: 111 Allen Toussaint Blvd, New Orleans, LA 70124, United States .

The contact number is +1 504-288-7275

This service is listed under Fitness Center .

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